Residential Aide - M-F, 3PM-11PM

Position Title: Residential Aide Valley Place

Reports To: Assistant Director of Operations

Classification: FullTime Hourly (NonExempt); Essential

Location: Washington DC 20020

Hours: 3 PM 11 PM Monday through Friday. Some holidays and overtime may be required to support operations and respond to emergencies.

About Us: Friendship Place is a nonprofit organization serving the Washington DC region empowering individuals and families experiencing or at risk of homelessness to rebuild their lives with community involvement. Friendship Place offers the most effective model for addressing homelessness with innovative customized programs with positive demonstrable results and a lasting impact on the community and beyond. Our programs are personcentric and individualized to meet the needs and goals of individuals families youth/young adults and Veterans experiencing homelessness. We provide outreach hospitality health care shelter case management housing job placement services and advocacy. We have established a national presence and are known for sharing best practices in the field.

Our Core Values: Friendship Place is a Person First Organization that promotes transparency and ethical practices among our team and those we serve. All individuals in our organization are expected to carry out their job tasks in a manner that is consistent with our core values. This includes the following:

• Excellence and Innovation
• Finding Ways to Say Yes
• Caring at the Core
• Agents of Change
• Support Empowerment and Development
• Integrity and Accountability

Summary of Position: The position provides support to participants in bridge housing who are transitioning from homelessness to permanent housing. The bridge housing model seeks to stabilize participants and coordinate with external providers to house participants within 90 days. The Valley Place approach embraces a Housing First model and philosophy. The Residential Advocate works to empower participants to rebuild their lives relying on their own strengths and using wraparound resources in a holistic participantdriven process. Residential Aides provide 24/7 onsite services to residents by ensuring a safe healthy and supportive environment. The position completes intake procedures for newly assigned residents and routine rounds/inspections of assigned residential floors. Residential Aides work collaboratively with program staff to ensure highquality services are always provided and all documentation is completed on each shift. The position also supports residents by distributing essential resources including meals hygiene supplies laundry supplies linens towels and other available resources.

Essential Duties and Responsibilities:

• Collaborate with Assistant Director to ensure adequate coverage 24/7 by advocate staff
• Provide supportive services to individuals experiencing homelessness with serious mental illnesses addictions medical concerns etc.
• Deliver facetoface contacts to participants and work in conjunction with case managers and external providers
• Demonstrate empathy and flexibility in responding to participants needs and requests fostering wellness and independence
• Engage participants and assess individual needs preferences and strengths
• Monitors the residents units and grounds of Valley Place at all times to ensure the security and safety of each resident
• Provides appropriate oversight of the participants at the bridge housing site and enforces program policies
• Provides deescalation services to the participants as needed and to ensure the safety and wellbeing of all staff and residents in conjunction with other staff and onsite security
• Assists in the planning and organization of sitebased programming and recreational activities and events for individuals at Valley Place
• Reports unusual incidents to the appropriate parties and completes written incident reports within the required 24hour timeframe
• Reports observations to case management staff to support the participants in progressing towards goals
• Performs weekly and as necessary inspections of units
• Distributes food during meal services and discards waste
• Participates in multidisciplinary meetings and regular supervision
• Attend professional trainings and conferences
• Assist with cleaning and preparation of units as needed to ensure readiness for new participant intakes including basic sanitation
• Coordinate shift transitions and ensure effective communication of participant issues safety concerns and program needs across shifts
• Model traumainformed care and professional boundaries in all interactions; mentor advocate staff in best practices
• Serve as the primary point of contact for advocate staff during assigned shifts providing realtime guidance problemsolving and support in crisis situations
• Perform light stocking and organization of building supplies ensuring common areas and staff spaces remain orderly and adequately equipped
• Perform all other duties as assigned

Education/Experience Requirement:

• A high school diploma or equivalent is required.
• Two (2) years of experience working in a residential or shelter setting is required.
• Prior relevant work experience in human or homeless services psychiatric rehabilitation additions poverty foster care mental health youth/young adults LGBTQIA people and/or other individuals from historically marginalized communities strongly preferred.
• Must have or be able to obtain a First Aid/CPR/AED certification that includes a handson skills testing module. May be called into action to perform lifesaving measures. First Aid/CPR/AED training will be provided by Friendship Place.

Essential Skills and Competencies:

• Solid decisionmaking and problemsolving skills (Identify and resolves problems in a timely manner; uses sound and accurate judgment; Attention to detail)
• Strong oral communication skills (Ability to speak clearly and convey vital information to diverse audiences active engagement in meetings)
• Strong written communication skills (Writes clearly informatively and with accuracy)
• Excellent Customer Service (Displays kindness and respect and meets service expectations; Upholds client confidentiality)
• Commitment to Growth and Development (Strives to build knowledge skills and best practices)
• Attendance/Punctuality (Consistently on time and ensures support coverage as necessary)
• Teamwork and Collaboration (Balances team and individual responsibilities; gives/receives feedback; upholds confidentiality; pursues objectivity and open dialogue)
• Strong work ethic including integrity honesty professionalism and accountability for actions and actions. (willingness to get dirty and support colleagues in achieving outcomes)
• Commitment to Organizational Practices and Culture (Mission Core Values Strategic Planning and Compliance)
• Experience with Microsoft Programs (Word Excel PowerPoint Outlook etc.) Internet services and webbased reporting systems.

Working Conditions: The office is located in an apartment building where employees may be exposed to bodily fluids and wastes (e.g. blood urine feces vomit) and drug paraphernalia. This may include exposure to needles contaminated surfaces and individuals who may be under the influence of drugs. (Appropriate PPE and training on how to use it is provided). The position will spend most of the time moving through the program site providing supportive services to residents and desk settings for required reporting. The position will be required to complete floor rounds across the shift and be responsive to resident residential aide and vendor questions/requests.

Physical and Environmental Requirements: Employees must be able to sit and stand for extended periods of time with repetitive motions and positions. Some lifting may be required (up to 2025lbs).

Background Checks: This position is classified as Protective Sensitive under DHS. The selected candidate will be required to complete and pass background checks specific to contract requirements that may include criminal history background check and fingerprinting FBI Background Check DC Metropolitan Police Background Check StateofResidence Police Background Check DC Child Abuse Registry (CFSA) National Sex Offender Registry Check Drug Panel and Alcohol Screening Tuberculosis Test and Driving Record check (for positions transporting participants). Reference checks and verification of current and/or previous employment are required.

Direct & Indirect Reports: Direct: None Indirect: None

Specific Requirements: The employee must have a valid governmentissued ID and have reliable transportation to arrive at the worksite on time.

Other Details:

Application Deadline: This job is open until filled or the hiring manager determines they can no longer accept applications.

Compensation: The starting pay range is between $17.50 and $19.01 per hour. The salary is based on a step system. A candidates starting pay determination is based on meeting the basic position requirements and current completed education credentials and work experience. Please Note: The step system is set and not open to pay negotiation.

Benefits: We offer an excellent benefits package including lowcost health insurance health reimbursement flexible spending accounts employerpaid dental vision short and longterm disability life insurance 403B defined contribution plan matching employee assistance programs professional development employee resource groups 14 paid holidays 15 days of vacation and 10 days of sick leave during 1st year of employment and much more! (Benefits are prorated for parttime employees).

COVID19: All Friendship Place employees regardless of their vaccination status must continue to take precautions against the spread of COVID19 in accordance with the agencys COVID19 protocols and applicable law and guidance. This includes but is not limited to wearing masks in congregated settings washing their hands or using hand sanitizer often monitoring their daily health and staying home if they are exhibiting COVID19 symptoms (or if they are otherwise prohibited from reporting to work by health provider under CDC state and local guidance). Since the public health and legal landscapes regarding this policy are subject to frequent changes Friendship Place reserves the right to amend or cancel this policy at any time at its sole discretion consistent with applicable law CDC guidelines and the DC Department of Health.

Location: Washington DC

Interview Process: Phone screening panel style interview final interview.

Website:

Equal Opportunity Statement: We support all qualified individuals within our workforce without regard to race color religion gender sexual orientation gender identity and expression age national origin marital status citizenship disability veteran status personal appearance familial status family responsibilities political affiliations matriculation credit and any other characteristic protected by applicable law.

Reasonable Accommodation Statement: Friend Place is committed to providing access and reasonable accommodation for individuals with disabilities in employment its services programs and activities. To request reasonable accommodation contact human resources at

How to Apply: Interested applicants should apply via the organizational website. All of our current career openings can be found by visiting Description