Coordinator, Programs & Engagement
Coordinator, Programs & Engagement
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Job Description
Why the Partnership
When you join the Greater Houston Partnership you get the opportunity to work with an organization helping guide the future of the Houston region. Our team of professionals work across multiple disciplines including: Economic Development (Regional and International) Executive Finance & Accounting Marketing & Communications Member Engagement Public Policy Regional Workforce Development Research Resources and the Center for Houstons Future.
The Greater Houston Partnership works to make Houston one of the best places to live work and build a business. As the economic development organization for the region the Partnership champions growth across 12 counties by bringing together business and civicminded leaders who are dedicated to the areas longterm success. Representing more than 900 member organizations and approximately onefifth of the regions workforce the Partnership is the place companies come together to make an impact.
We look forward to telling you more about the organization and helping determine if a career with the Partnership is right for you!
Today We Are Looking For
The Programs & Engagement Coordinator is responsible for supporting the Programs department including event preparation and administrative responsibilities as well as dayof event logistics and for supporting the Houston Energy Leadership Cohort. The Coordinator will also support the departments work by maintaining communications updating and maintaining event records and program coordination.
Primary Duties and Responsibilities
The Member Engagement Division is responsible for theattraction retention and engagementof achieve this the Member Engagement Division works to secure adequate funding for the organization through membership events business resource groups and special initiative fundraising.
The following responsibilities are essential to job performance:
- Provide administrative support for the facilitation of the programs executed by the Programs department (70%) and the Houston Energy Leadership Cohort (30%).
- Coordinate program preparation logistics for both inperson and virtual gatherings attendee registrations and dayof execution for programs.
- Coordinate tertiary programs and special events in collaboration with internal divisions as needed.
- Coordinate invoicing and collection of account receivables through event management and member management systems (e.g. CVENT Salesforce).
- Create accurate reports as needed using event management and member management systems (e.g. CVENT Salesforce) and department files (e.g. shared drive Basecamp).
- Track and complete deliverables and event tasks in project management system (e.g. Basecamp) as well as followup action items from internal and external meetings.
- Coordinate and organize supporting materials for meetings and events including printing distribution and/or setup.
- Maintain Programs department materials including but not limited to snacks and beverages nametags banner kits high top tables tablecloths through inventory tracking quality checks and managing check out procedures with other departments.
- Assist in daily needs for the department such as handling correspondence telephone contact & inquiries ordering supplies and mail.
- Interact with Partnership members (written telephone and facetoface communications) Partnership staff community contacts and program vendors as necessary.
- Work with confidential matters.
- Support other events and programs across the Partnership as needed.
- Other duties as assigned.
Knowledge Skills and Abilities
The following knowledge skills and abilities are desirable for job success:
- Key attributes: excellent attention to detail precision foresight critical thinking consistency
- Proven project coordination and organizational skills
- Project and event management experience is strongly preferred
- Live event hospitality and meeting coordination experience
- Working knowledge of hosting virtual meetings on platforms such as Zoom and Microsoft Teams
- Proficiency in these business project and event management systems: Office 365 and all Microsoft products Windows Microsoft Word PowerPoint Excel Outlook; and Basecamp Salesforce and CVENT
- General typing speed between 5060 WPM with 80%90% accuracy
- Strong spoken and written communication skills reflecting emotional intelligence and excellence in interpersonal skills
- Strong listening skills willingness to accept feedback and demonstrated ability to be coached
- Ability to think strategically and exercise mature judgment and tact
- Strong problemsolving skills
- Ability and flexibility to prioritize assignments and manage multiple activities in a deadlineoriented environment with shifting directives
- The ideal candidate will thrive on building relationships with members to enhance engagement and retention efforts
- Professional appearance
- Preference for a fastpaced environment
- Ability to work well under pressure and deadlines with minimal supervision
- Selfmotivated and directed with a keen understanding of the value in every role
- Works well in team environments where each role is responsible for independent contributions to achieve the goal
- Takes ownership of tasks and accountability for performance
- Understands that working in this department may necessitate some early mornings late nights or working on weekends to accommodate the event schedule
Education Requirements
HS Diploma required associate or bachelors degree preferred.
Required Experience
- Minimum of 3 years of relevant work experience in live events hospitality or the meeting and conference industry
- Minimum of 3 years of administrative or programs support experience
Physical Requirements
- Good vision and hearing acuity (with adaptive aids if necessary).
- Manual dexterity and skillful use of computer keyboard.
- Physical exertion includes bending pushing standing and walking. Must be able to move or lift approximately 25 pounds on occasion.
Mental and Aptitude Requirements
- Job requires the ability to hear see and talk; analytical conceptual problemsolving planning and decisionmaking skills.
Safety Requirements
Adhere to office safety policies.
Note: The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They should not be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.
The Greater Houston Partnership is an Equal Opportunity Employer.
Required Experience:
IC
Employment Type
Full-Time
