Program Manager
Program Manager
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Job Description
Introduction:
The Senior Program Manager will oversee the execution and delivery of complex technology solutions programs within a crossfunctional environment. This role focuses on driving innovation and incubation efforts ensuring successful product development from design to market launch. The Senior Program Manager will collaborate with executive leadership to align priorities manage risks and meet key performance indicators (KPIs) across multiple internal teams. This role is critical to advancing the companys product innovation and incubation strategy directly influencing the trajectory of new solutions.
Responsibilities:
- Program Delivery: Oversee the endtoend delivery of AI/CV solutions managing scope schedule and budget to ensure ontime highquality deployment.
- Coordination: Facilitate collaboration across engineering product customer success and other departments to ensure alignment with business objectives.
- KPIs: Define track and report on key performance indicators (KPIs) to measure program success and ensure alignment with organizational goals.
- Reporting: Provide executivelevel status updates highlighting progress risks and necessary actions to key stakeholders.
- Process Tooling: Leverage acumen in program management methodologies and tools (e.g. JIRA Confluence Smartsheet) to track progress manage risks and maintain quality throughout the project lifecycle.
- Professional Development: Promote continuous learning and improvement in program management across teams.
- Cultural Leadership: Foster a culture of collaboration accountability and continuous improvement across all teams involved in the program.
Required Skills:
- Bachelors degree with 12 years of functional experience or equivalent
- 7 years of Program Management experience in a tech company focused on AI/CV solution delivery
- Proven ability to align business strategy with program execution and influence at all organizational levels
- Strong experience in process development project management and driving improved outcomes
- Ability to lead complex programs through ambiguity with a high sense of ownership and urgency
- Expertise in AI/CV solutions embedded systems and related technologies
- Proficiency in Microsoft Project Excel Visio PowerPoint and other project management tools
- Excellent communication presentation and stakeholder management skills
- Critical thinking with the ability to evaluate complex strategies and make datadriven decisions
- Ability to foster crossfunctional collaboration manage risks and ensure smooth delivery
- Resultsoriented with an entrepreneurial mindset and strong business acumen
- Experience in driving solutions from development to production ensuring ontime and quality delivery
ABOUT THE COMPANY
Toshiba Global Commerce Solutions is a dynamic billiondollar global company based in Research Triangle Park NC providing retail store solutions to your favorite brands. Have you ever been in a hurry and made use of the selfcheckout at Lowes Foods earned fuel rewards at Kroger or just paid for purchases at retailers such as Walmart Michaels Carrefour The Gap Calvin Klein Boots Cencosud BJs or Costco These are just a few examples of our instore solutions and impressive customer base that made us the worlds installed market share leader.
The nature of retail is changing quickly so if you share our Together Commerce vision of a seamless twoway participatory shopping experience lets get together to drive the new economy.
Toshiba Global Commerce Solutions Inc. offers a competitive salary and generous benefits package including the following:
Group health coverage (medical dental & vision)
Employee Assistance Programs
Pretax spending accounts
401(k) plan (with company match)
Company provided life insurance
Pet Insurance
Employee discounts
Generous paid holiday schedule paid vacation & sick/personal days
EEO
Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age ancestry color religious creed disability marital status medical condition genetic information military or veteran status national origin race sex gender gender identity gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories consistent with legal requirements. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email to request an accommodation.
DIVERSITY EQUITY & INCLUSION
We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore were committed to Diversity Equity and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach Foster Belonging Unleash Opportunity Diverse Cultural Engagement and Culture of Transparency). Were passionate about our customers in the retail industry and becoming a more responsible company as we help create a brighter future.
EQUAL OPPORTUNITY EMPLOYER/PROTECTED VETERANS/INDIVIDUALS WITH DISABILITIES
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractors legal duty to furnish information. 41 CFR 601.35(c)
Required Experience:
Manager
Employment Type
Full Time
