Training & Education Specialist
Training & Education Specialist
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Salary Not Disclosed
1 Vacancy
Job Description
Finalsite is the first community relationship management platform for K12 schools transforming how schools attract students engage families build community and thrive. More than 7000 schools and districts worldwide trust Finalsites integrated platform for their websites communications mobile apps enrollment and marketing services. Finalsite is headquartered in Glastonbury CT USA with employees who work remotely in nearly every state in the U.S. as well as Europe South America and Asia. For more information please visit .
VISION
Finalsite will transform the way school communities engage with their schools.SUMMARY OF THE ROLE
The Training & Education Specialist is integral to client onboarding and ongoing education efforts. They provide educational materials that are used for client education as well as internal onboarding. They are also responsible for developing and maintaining internal and external resources (Learning Management System Knowledgebase etc.) related to the Finalsite platform.
LOCATION
100% Remote Anywhere within the US
RESPONSIBILITIES
Maintain internal and clientfacing documentation and software blogs to highlight new software features best practices and howtos.
Stay up to date (through software update blogs new help center articles and training) on new product features and improvements as well as web trends.
Provide support best practice and implementation assistance across our Content Management System (CMS) Enrollment Management System (EMS) and communication tools including Messages XR Messages XREnterprise and Mobile App communications.
Strengthen the Finalsite brand by exhibiting excellence in product knowledge and customer service.
QUALIFICATIONS AND SKILLS
Associates or Bachelors degree preferred or commensurate experience.
Experience with websites built via content management systems (Wordpress Squarespace Wix Weebly Joomla etc.) preferred.
Prior technical training or technical support experience preferred but not required.
RESIDENCY REQUIREMENT
Finalsite offers 100% fully remote employment opportunities however these opportunities are limited to permanent residents of the United States. Current residency as well as continued residency within the United States is required to obtain (and retain) employment with Finalsite.
DISCLOSURES
Finalsite is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories consistent with legal requirements. EEO is the Law. If you have a disability or special need that requires accommodation please contact Finalsites People Operations Team. Finalsite is committed to the full inclusion of all qualified individuals. As part of this commitment Finalsite will ensure that persons with disabilities or special needs are provided a reasonable accommodation. Ensure your Finalsite job offer is legitimate and dont fall victim to fraud. Ask your recruiter for a phone call or other type of verbal communication and ensure all email correspondence is from a email address. For added security where possible apply through our company website at Experience:
Unclear Seniority
Employment Type
Full-Time
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