Utilities Field Specialist Supervisor - Water Distribution

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This is an EXCITING time to Join the City of Richmond! We are committed to nurturing talent fostering growth opportunities and building strong connections within our workforce. As we continue to make strides to becoming the employer of choice we are thrilled about the below employee benefit enhancements:

• Virginia Retirement System (VRS)
• Language Incentive
• Referral Bonus
• Tuition Assistance Program

The City of Richmond Department of Public Utilities is currently seeking a qualified candidate to fill the Utilities Field Specialist Supervisor position in the Water Distribution division. The selected candidates will supervise the maintenance and repair to the city water distribution system.

• Supervising and directing staff including scheduling and assigning work assignments training monitoring work performance maintaining time sheets and leave records etc.; working supervisor/lead worker by performingthe most advanced work of those supervised or assisting with work as needed;
• Planning coordinating and overseeing projects services and procurement of human and material resources; training staff in job safety procedures and ensuring procedures are followed; transporting crew members to job sites; monitoring and providing oversight to ensure effectiveness efficiency safety and compliance with standards; scheduling events and other workrelated activities;
• Providing customer service to general public visitors and internal/external clients; responding to telephonic email and inperson inquiries or complaints; providing other customer service support such as: assisting customers with obtaining information oraccess to resources andvendors; investigating and resolving complaints etc.; performing routine administrative duties including preparingreports;
• Assessing coordinating planning and performing inspections/repairs such as structure/property inspections; inspecting equipment/vehicles for deterioration damage and malfunctions; inspecting lines and pipes etc.; identifying critical issues and determining appropriate steps to resolve them;
• Managing the daily operations directing work flow and developing scheduling for constructionrelated maintenance and repair projects;
• Maintaining and approving crew members timesheets and leave records;
• Maintaining work orders and records on work performed on a regular basis;
• Procuring necessary materials supplies and equipment and managing inventory for assigned work area of responsibility;
• Preparing and submitting routine and special reports to supervisor;
• Reading and interpreting GIS maps blue prints and various other plans or mapping systems;
• Creating as built drawings and updates to GIS mapping system as needed;
• Interfacing and communicating with service providers contractors vendors citizens and the general public regarding issues involving the assigned areas of responsibility;
• Investigating and resolving citizen complaints and concerns;
• Maintaining required staff personnel records;
• Monitoring and maintaining hazardous waste data;
• Attending seminars staff meetings safety meetings and applicable trade shows;
• Performing special projects as required by management.

KNOWLEDGE SKILLS AND ABILITIES:

Considerable knowledge of supervising practices; maintenance procedures and practices; maintenance equipment and tools; of Miss Utility laws and rules; and safety rules and regulations; OSHA laws and rules. Knowledge of City of Richmond rules and standards; traffic control; service repairs; Fire alarms and sprinkler systems; grading leaks; natural gas systems if area of focus; natural gas service installation if area of focus; American Water Works Association (AWWA) industry standards if area of focus; Water Treatment and distribution systems if area of focus; and valves hydrants blow offs meters bypasses and services if area of focus. Knowledge of pressure zones; computer programs such Microsoft Office Suite; electronic databases and related software applications or systems; completing forms.

Demonstrated skills with effective oral/written communication; customer service; report writing; reading comprehension; drafting/drawing; recordkeeping; water pipeline repairs; operating valves and hydrants; leadership; and training.

Demonstrated ability to operate equipment and tools related to assignment; establish goals and objectives; organize and coordinate; and problemsolve.
MINIMUM TRAINING AND EXPERIENCE:

• High School Diploma or GED;
• Two years of experience in the assigned area;
• An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification.

• A valid Drivers License with a satisfactory driving record;
• A valid Commonwealth of Virginia Drivers License within 30 days of hire;
• Some assignments may require a valid Commonwealth of Virginia Commercial Drivers License.

• CDL Class B or higher is preferred;
• At least two (2) years of supervisory experience.
• At least five (5) years of Water Distribution experience;
• Experience with Excel Word Advantex Cityworks or other software applications.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job. Prospective and current employees are invited to discuss accommodations.

ENVIRONMENTAL HAZARDS: Working conditions may include exposure to travel to other locations within the City of Richmond as well as outside of the City of Richmond; exposure to hazardous physical conditions such as mechanical parts electrical currents vibrations etc.; atmospheric conditions such as fumes odors dusts gases and poor ventilation; inadequate lighting; intense noise; and environmental hazards such as disruptive people imminent danger and a threatening environment.

PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT: Due to the nature of work assignments incumbents must be able to perform detailed work on multiple concurrent tasks with frequent interruptions and under time constraint. The essential duties of this classification may require the ability to regularly stand walk lift finger grasp talk see hear and use substantial repetitive motions of the wrists hands and fingers; frequently climb balance stoop kneel crouch reach push pull lift feel; and occasionally crawl push and pull. The working conditions may include frequent exposure to hazardous physical conditions and hazardous materials; occasional exposure to atmospheric conditions extreme temperatures intense noise travel outside the organizations location and environmental hazards. In terms of the physical strength to perform the essential duties this classification is considered to be medium work exerting up to 50 pounds of force occasionally up to 20 pounds of force frequently and up to 10 pounds of force constantly to move objects.

Equal Employment Opportunity Statement

The City of Richmond provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

The City of Richmond is committed to the full inclusion of all qualified individuals. As part of this commitment the City of Richmond will ensure that persons with disabilities are provided with reasonable accommodations. If you require reasonable accommodations under the Americans with Disabilities Act (ADA) to participate in the job application and/or the interview process please contact Jessica McKenzie Human Resources Manager by email at .

This policy applies to all terms and conditions of employment including recruitment hiring placement promotion termination layoff transfer leaves of absence compensation and training.

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