Account Manager

ABOUT RAPP

We stand up for individuality. We actively foster an inclusive workplace where diversity and individual difference are valued and leveraged to achieve the agencys vision. And most importantly we value every individuals wellbeing.

As a diversity champion equal opportunitiesand disability confidentemployer and an ardent advocate of flexible working we understand that everyone has unique requirements and needs.

We are a global creative agency but the individual really is at the heart of everything we do. We use data to find out what makes them tick. We use technology to talk to them onetoone but to one million at a time. And we use creativity to encourage them to engage click buy and bond againandagain.

Each brand is unique and has its own individual challenges. We pride ourselves in rising to each and every one of them for brands such as KFC Mercedes Benz IKEA and Virgin Media 02.

Us

In order to foster collaboration and relationships our hybrid model requires three office days per week. As equal opportunities proponents we are open to discuss any hybrid working related needs during the initial screening.

The Health and Wellbeing of our people matters immensely to us at RAPP which is why we work with Sanctus (mental health partner) and Sayge (professional development) to offer personal and professional support coaching for all our Employees. We also have a dedicated Learning and Development team and offer regular career conversations and bespoke L&D programmes so that you can leave us with more than when you started.

We recognise that the work of diversity equity and inclusion calls on all of us. Thats why we set up The Neighbourhood. A collective of people at different stages of the DE&I journey whether impacted or allies dedicated to helping our colleagues take ownership and effect change across 4 key pillars; Antiracism Disability Gender & LGBTQIA and Parents & Carers.

Youre better at work when you feel better in yourself. So in addition to your annual holiday you can take a Me day and an Us day every year. Your Me day is for you to invest in yourself go after a life goal meditate learn to paint bake cakes or just have a duvet day watching Netflix!

Your Us day is all about giving back and helping others volunteer pick litter at a local park hang out with the elderly or raise money for a local charity.

Whatever stage of life you are at we make sure you have the tools you need to have a healthy work life balance.

Account Manager Role

The Account Manager plays a pivotal role on Team X Omnicoms global agency for MercedesBenz.

Working as part of an integrated team across London and Berlin youll help deliver multichannel campaigns for 19 European markets. Youll partner closely with a dedicated Project Management team who focus on the daytoday delivery managing timelines resources and internal workflows so you can focus on building strong client and market relationships aligning work with strategy and driving projects forward.

As one of the clients main points of contact youll lead communications guide key milestones and help to provide innovative inchannel recommendations. Youll also collaborate with our Global team ensuring regional work is aligned and keeping clients informed of any changes or delays.

Were looking for someone who is naturally organised a strong communicator and thrives when managing multiple stakeholders. Youll be confident proactive and comfortable navigating a variety of conversations always with a focus on delivering highquality market relevant work.

Lastly youll be passionate about great creative and proud to build lasting partnerships with your clients.

The Opportunity

• Work on one of the most iconic global brands MercedesBenz.
• Be part of a fully integrated agency team bringing together Media Creative and Channel experts to deliver cohesive impactful campaigns.
• Join a large supportive team of over 100 talented people in London including a dedicated group of 8 focused on delivering European assets across Project Management and Client Leadership.
• Benefit from a strong delivery structure: our project managers handle the internal processes (resourcing timings costs) allowing you to focus on client relationships strategy alignment and driving projects forward.
• Get handson with a wide variety of campaigns from car launches to brand and retail across channels including Email Social Web DM Press OOH and Digital.
• Collaborate with inhouse specialists in CGI DCO media and more giving you access to deep expertise across every touchpoint.
• Work on worldclass creative that is seen across Europe and beyond helping shape how the brand is experienced on a global stage.
• Were big on developing careers. Youll get a threemonthly one to one with your manager just to talk about your objectives and how youre tracking against them as well as the regular career conversations.

Role Requirements

• Experience managing client relationships in a fastpaced environment.
• Confident working with multiple stakeholders across markets.
• Strong organisational skills with the ability to manage competing priorities.
• A creative eye with a keen interest in visual quality and detail.
• Previous experience with CGI or retouching briefs is an advantage but not essential.
• Were looking for someone whos curious collaborative and proactive someone who enjoys problemsolving asks questions and takes real ownership of their work. Youll be working closely with both clients and internal teams so clear communication and a teamfirst mindset are key. We value every voice and believe the best ideas can come from anywhere so we want to hear what you think.

Recruitment process

Were not a 9stage interview process agency. We like to keep recruitment swift lean and individual and find that 2 or 3 stages gives all parties the opportunity to get to know each other. Plus we have a team on hand to answer questions throughout the process.

We are RAPP. And we cant wait to meet you.