Data Protection Executive
Data Protection Executive
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Job Description
About GBG
Enabling safe and rewarding digital lives for genuine people everywhere.
We make it our mission to ensure more genuine people have digital access to opportunities and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification.
With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age location or background genuine people everywhere should be able to digitally prove who they are and where they live.
About the Team
Privacy and Data Compliance Team
The vision for our team is to enable privacy and data compliance at pace This means helping GBG achieve its goals whilst creating demonstrable privacy and data compliance with regulatory and/or licensing obligations. As a fast growing global business this team provides a challenging environment with days rarely the same. We continue to promote our key principles to ensure all team members think privacy upfront helping to embed privacy and data compliance into operations.
The Role
Data Protection Executive
You will manage enquiries from individuals and customers who are exercising their rights under data protection law which includes asking what personal data we hold on them why it has been processed and requesting use is withdrawn. Individuals who contact us via phone or in writing may be distressed or frustrated therefore its important we manage their enquiry effectively ensuring they have a good experience of GBG.
What you will do
- Manage inbound phone calls emails and postal correspondence for the Privacy & Data Compliance Team
- Manage the GBG Consumer Queries process which may include individuals exercising their Data Subject Rights.
- Manage the Jira Compliance Service Desk which is an online queue for the Privacy & Compliance Team. You will allocate tasks based on the request/team members areas of responsibility.
Skills were looking for
- Good communication skills both written and verbal.
- Ability to remain calm under pressure even when challenged by individuals for example some individuals phoning GBG may be frustrated.
- Systematic methodical and tenacious with good attention to detail. Accuracy in GBGs response to individuals/customers is critical.
- Ability to complete tasks on time and as expected
- Selfmotivated with the ability to work on own initiative
- Plans ahead and works in a systematic and organised way
To find out more
As an equal opportunity employer we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process.
To chat to the Talent Attraction team and find out more about our benefits and why were a great place to work drop an email toand well be in touch. You can also find out more about careers at GBG and check out our current opportunities at your potential and be part of our mission to power safe and rewarding digital lives.
Employment Type
Full-Time
