Field IT Support Technician

At Stevens Creek Chevrolet part of the Dosanjh Family Auto Group we are committed to an environment where the customer is always treated with respect and dignity. Our associates are our most valuable resource and growth is encouraged through diligence teamwork & creativity. Above all there is the highest standard of honesty and integrity when conducting you have an interest in automotive and a desire to develop a career in the industry apply today!

Job Title: Field IT Support Technician (Networking MS365 Active Directory PC/Printer Support)

Location: San Jose Santa Clara Fremont (Wide Coverage Area Automotive Dealerships)

Employment Type: FullTime

Pay Scale: $6500 to $7333.33 per month.

Benefits

• MedicalDental & Vision Insurance
• 401K Plan Match
• Paid time off and vacation
• Life insurance w/AD&D Feature
• Growth opportunities
• Paid Training
• Employee vehicle purchase plans
• Family owned and operated
• Employee Assistance Program
• Health Reimbursement Account
• Discounts on products and services
• Above average industry pay

Job Summary:

We are seeking a skilledField IT Support Technicianto provide onsite and remote technical support to our automotive dealership clients across theSan Jose Santa Clara and Fremont regions. The ideal candidate will have strong expertise innetworking Microsoft 365 Active Directory implementation and PC/printer configuration. This role requires travel to multiple dealership locations to troubleshoot maintain and optimize IT systems.

Key Responsibilities:

• Network Support:Install configure and troubleshoot wired/wireless networks switches routers and firewalls.
• Microsoft 365 Administration:Manage user accounts licenses Exchange Online SharePoint and Teams.
• Active Directory Management:Implement and maintain AD group policies DNS DHCP and domain services.
• PC & Printer Setup:Configure deploy and troubleshoot desktops laptops printers and peripherals.
• OnSite & Remote Support:Provide timely resolution for hardware software and connectivity issues.
• Security & Compliance:Ensure systems are patched secure and compliant with dealership IT policies.
• Documentation:Maintain accurate records of configurations issues and resolutions.
• Client Communication:Liaise with dealership staff to understand needs and provide training when necessary.

Required Skills & Qualifications:

• 3 yearsof handson IT support experience (field support preferred).
• Strong knowledge ofTCP/IP VLANs VPN and network troubleshooting.
• Proficiency inMicrosoft 365 administration(user management Exchange Azure AD).
• Experience withActive Directory Group Policy and Windows Server.
• Ability toimage configure and troubleshoot Windows PCs and printers.
• Familiarity withbasic cybersecurity practices(firewalls antivirus updates).
• Valid drivers license and willingness to travel to client sites daily.
• Excellent problemsolving and customer service skills.

Preferred Qualifications:

• Certifications:CompTIA Network Microsoft 365 Certified or CCNA.
• Experience supportingautomotive dealerships or retail environments.
• Knowledge ofticketing systems(e.g. SpiceWorks ConnectWise Autotask).

At Stevens Creek Chevrolet part of the Dosanjh Family Auto Group we are committed to an environment where the customer is always treated with respect and dignity. Our associates are our most valuable resource and growth is encouraged through diligence teamwork & creativity. Above all there is the highest standard of honesty and integrity when conducting you have an interest in automotive and a desire to develop a career in the industry apply today!

Job Title: Field IT Support Technician (Networking MS365 Active Directory PC/Printer Support)

Location: San Jose Santa Clara Fremont (Wide Coverage Area Automotive Dealerships)

Employment Type: FullTime

Pay Scale: $6500 to $7333.33 per month.

Benefits

• MedicalDental & Vision Insurance
• 401K Plan Match
• Paid time off and vacation
• Life insurance w/AD&D Feature
• Growth opportunities
• Paid Training
• Employee vehicle purchase plans
• Family owned and operated
• Employee Assistance Program
• Health Reimbursement Account
• Discounts on products and services
• Above average industry pay

Job Summary:

We are seeking a skilledField IT Support Technicianto provide onsite and remote technical support to our automotive dealership clients across theSan Jose Santa Clara and Fremont regions. The ideal candidate will have strong expertise innetworking Microsoft 365 Active Directory implementation and PC/printer configuration. This role requires travel to multiple dealership locations to troubleshoot maintain and optimize IT systems.

Key Responsibilities:

• Network Support:Install configure and troubleshoot wired/wireless networks switches routers and firewalls.
• Microsoft 365 Administration:Manage user accounts licenses Exchange Online SharePoint and Teams.
• Active Directory Management:Implement and maintain AD group policies DNS DHCP and domain services.
• PC & Printer Setup:Configure deploy and troubleshoot desktops laptops printers and peripherals.
• OnSite & Remote Support:Provide timely resolution for hardware software and connectivity issues.
• Security & Compliance:Ensure systems are patched secure and compliant with dealership IT policies.
• Documentation:Maintain accurate records of configurations issues and resolutions.
• Client Communication:Liaise with dealership staff to understand needs and provide training when necessary.

Required Skills & Qualifications:

• 3 yearsof handson IT support experience (field support preferred).
• Strong knowledge ofTCP/IP VLANs VPN and network troubleshooting.
• Proficiency inMicrosoft 365 administration(user management Exchange Azure AD).
• Experience withActive Directory Group Policy and Windows Server.
• Ability toimage configure and troubleshoot Windows PCs and printers.
• Familiarity withbasic cybersecurity practices(firewalls antivirus updates).
• Valid drivers license and willingness to travel to client sites daily.
• Excellent problemsolving and customer service skills.

Preferred Qualifications:

• Certifications:CompTIA Network Microsoft 365 Certified or CCNA.
• Experience supportingautomotive dealerships or retail environments.
• Knowledge ofticketing systems(e.g. SpiceWorks ConnectWise Autotask).

At Stevens Creek Chevrolet part of the Dosanjh Family Auto Group we are committed to an environment where the customer is always treated with respect and dignity. Our associates are our most valuable resource and growth is encouraged through diligence teamwork & creativity. Above all there is the highest standard of honesty and integrity when conducting you have an interest in automotive and a desire to develop a career in the industry apply today!

Job Title: Field IT Support Technician (Networking MS365 Active Directory PC/Printer Support)

Location: San Jose Santa Clara Fremont (Wide Coverage Area Automotive Dealerships)

Employment Type: FullTime

Pay Scale: $6500 to $7333.33 per month.

Benefits

• MedicalDental & Vision Insurance
• 401K Plan Match
• Paid time off and vacation
• Life insurance w/AD&D Feature
• Growth opportunities
• Paid Training
• Employee vehicle purchase plans
• Family owned and operated
• Employee Assistance Program
• Health Reimbursement Account
• Discounts on products and services
• Above average industry pay

Job Summary:

We are seeking a skilledField IT Support Technicianto provide onsite and remote technical support to our automotive dealership clients across theSan Jose Santa Clara and Fremont regions. The ideal candidate will have strong expertise innetworking Microsoft 365 Active Directory implementation and PC/printer configuration. This role requires travel to multiple dealership locations to troubleshoot maintain and optimize IT systems.

Key Responsibilities:

• Network Support:Install configure and troubleshoot wired/wireless networks switches routers and firewalls.
• Microsoft 365 Administration:Manage user accounts licenses Exchange Online SharePoint and Teams.
• Active Directory Management:Implement and maintain AD group policies DNS DHCP and domain services.
• PC & Printer Setup:Configure deploy and troubleshoot desktops laptops printers and peripherals.
• OnSite & Remote Support:Provide timely resolution for hardware software and connectivity issues.
• Security & Compliance:Ensure systems are patched secure and compliant with dealership IT policies.
• Documentation:Maintain accurate records of configurations issues and resolutions.
• Client Communication:Liaise with dealership staff to understand needs and provide training when necessary.

Required Skills & Qualifications:

• 3 yearsof handson IT support experience (field support preferred).
• Strong knowledge ofTCP/IP VLANs VPN and network troubleshooting.
• Proficiency inMicrosoft 365 administration(user management Exchange Azure AD).
• Experience withActive Directory Group Policy and Windows Server.
• Ability toimage configure and troubleshoot Windows PCs and printers.
• Familiarity withbasic cybersecurity practices(firewalls antivirus updates).
• Valid drivers license and willingness to travel to client sites daily.
• Excellent problemsolving and customer service skills.

Preferred Qualifications:

• Certifications:CompTIA Network Microsoft 365 Certified or CCNA.
• Experience supportingautomotive dealerships or retail environments.
• Knowledge ofticketing systems(e.g. SpiceWorks ConnectWise Autotask).

We are an equal opportunity employer and prohibit discrimination/harassment withoutregard to race color religion age sex national origin disability status genetics protectedveteran status sexual orientation gender identity or expression or any other characteristicprotected by federal state or local laws.

We are an equal opportunity employer and prohibit discrimination/harassment withoutregard to race color religion age sex national origin disability status genetics protectedveteran status sexual orientation gender identity or expression or any other characteristicprotected by federal state or local laws.

We are an equal opportunity employer and prohibit discrimination/harassment withoutregard to race color religion age sex national origin disability status genetics protectedveteran status sexual orientation gender identity or expression or any other characteristicprotected by federal state or local laws.