Training Solutions Manager (REMOTE)
Training Solutions Manager (REMOTE)
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Salary Not Disclosed
1 Vacancy
Job Description
Join Axon and be a Force for Good.
At Axon were on a mission to Protect Life. Were explorers pursuing societys most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products we work better together. We connect with candor and care seeking out diverse perspectives from our customers communities and each other.
Life at Axon is fastpaced challenging and meaningful. Here youll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
Your Impact
The Training Manager for Drones and Tactical Robotics acts as the subject matter expert and training resource for Axons tactical robotics products including drones ground robots and related accessories developed by SkyHero. He or she engages in both pre and postsale activities including product demonstrations test and evaluations and onsite consulting. The Training Manager will be responsible for directly training domestic and international law enforcement customers on Axons tactical products other Axon personnel and ultimately growing the training discipline for this line of products.
What Youll Do
Location: Remotely from the United States or Europe with up to 75% travel
Reports to: VP Training & Tactical Ecosystems
Direct Reports:None
What Youll Do
- Deliver inperson postsale training to law enforcement customers around the world
- Represent the company and its product at conferences and end user demonstrations
- Engage with public safety technology decision makers (SWAT & special forces team members program managers IT staff and others) pre and postsale
- Act as the primary point of contact for customer training needs for tactical robotics products
- Deliver inperson training for other Axon personnel to scale the organizations understanding of and ability to support our tactical robotics products
- Work closely with product and support teams to update and improve training curriculum
- Collect enduser feedback structure it and maintain records and delivery regular updates to R&D for product improvements
What You Bring
- Proficient in training and professional services with a technical or weaponsrelated customer base with a minimum of 5years professional experience
- Strong operational experience serving on or supporting SWAT or special operations with proficiency in drone operations & use in military or law enforcement applications
- Understanding of software and/or hardware testing and implementation
- Understanding and conversant about company solutions and products strengths weaknesses opportunities and threats
- Experience with IT hardware SAAS sales or support
- Experience with project management and resource tracking
- Knowledge and demonstrated operating experience in one or more of the following areas of specialization: Drone equipment and programs Digital Video Body Worn Cameras Conductive Energy Weapons Mobile communications SAAS
- Willing to travel weekly throughout North America and some international travel
- Ability to work effectively add value as a team member and assume leadership role within the team
- Ability to work remotely effectively and add value as a team member. Demonstrate technical knowledge and consultative skills
- Ability to teach other members of the team and act as a mentor as required
- Willingness to take ownership of accounts and account related actions
- Must be able to coordinate across various groups and functional teams
- Ability to perform tasks with little or no supervision
- Demonstrate ability to implement drive track and report projects
- English proficiency required Spanish is a plus
- BS/BA/MS in Unmanned Systems or related fields is a plus
Benefits that Benefit You
- Competitive salary and 401k with employer match
- Discretionary paid time off
- Paid parental leave for all
- Medical Dental Vision plans
- Fitness Programs
- Emotional & Mental Wellness support
- Learning & Development programs
- Ride along with real police officers in real life situations see them use technology get inspired
Benefits listed herein may vary depending on the nature of your employment and the location where you work
Dont meet every single requirement Thats ok. At Axon we Aim Far. We think big with a longterm view because we want to reinvent the world to be a safer better place. We are also committed to building diverse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If youre excited about this role and our mission to Protect Life but your experience doesnt align perfectly with every qualification listed here we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Important Notes
The above job description is not intended as nor should it be construed as exhaustive of all duties responsibilities skills efforts or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
Axons mission is to Protect Life and is committed to the wellbeing and safety of its employees as well as Axons impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental health and safety regulations policies and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice advances equity values diversity and fosters inclusion. Were committed to hiring the best talent regardless of race creed color ancestry religion sex (including pregnancy) national origin sexual orientation age citizenship status marital status disability gender identity genetic information veteran status or any other characteristic protected by applicable laws regulations and ordinances and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process please email. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
Required Experience:
Manager
Employment Type
Full Time
