Customer Finance Apprentice

Full Time (35 hours per week)

Fixed Term for 18 Months

This is an excellent Apprenticeship opportunity preparing you for a successful career in housing joining an award winning dynamic forwardthinking team.

You will support the team to collect various charges and debts and provide administrative support developing the skills necessary to ensure income collection is maximised and efficient.

We are looking for someone who is focused on customer excellence and understands the importance of delivering this consistently. With lots of opportunity for learning and development this is the ideal role to kick start your career.

If this sounds ideal for you be sure to apply and make sure you provide a supporting statement outlining how you meet the 4 essential criteria below

• Evidence of excellent numeracy literacy and IT skills
• Understanding of and the ability to demonstrate excellent customer service and communicate effectively
• Evidence of being able to organise and prioritise workload working quickly with high levels of accuracy
• The ability to work collaboratively and constructively within a team and build effective relationships with colleagues

To be eligible for an apprenticeship at SHG you must:

• Have lived in the UK or European Economic Area (EEA) for a minimum of 3 years by the start of the apprenticeship.
• Be eligible to work in the UK full time for the duration of the apprenticeship contract.
• Not be currently taking part in an apprenticeship scheme supported by SHG or another organisation.

If you want some more information about this role please contact Kate Siddall Income Manager (Corporate and Commercial Income) onor by email at

The SHG Be You approach sums up our belief that everyone has the right to be who they are and to be that person at work in line with SHGs Values. Were always looking to improve diversity within our teams to enhance this culture and to be truly representative of the communities we work in.

This role will be on SKylight terms and conditions.

We understand that if you dontmeet every requirement you may be hesitant to apply but westill want to hear from you and encourage you to submit an application detailing your experiences achievements and the value you can bring to our team.

If you require any reasonable adjustments to complete your application please contact the People & OD Team on

Please note that we do not accept applications through thirdparty websites. To ensure your application is reviewed please apply directly through our careers page.

We encourage you to apply early! We may close the vacancy sooner if we find the right candidate.

Closing Date: 8th June 2025

Interview Date: 18th June 2025

Welcome to Stockport Homes Group (SHG) an umbrella organisation for four socially responsible interdependent companies within the housing sector. What makes us unique is our vision: one where entrepreneurship and commercialisation go hand in hand with social impact.

We are Stockports largest landlord managing over 12000 properties on behalf of Stockport Council and Private Landlords as well as our own growing portfolio of new build homes.

As builders landlords architects and developers we believe in collective responsibility for more affordable housing. Equally through a commitment to a range of wrap around services we look for ways to improve peoples lives: fromadvice and support on health and wellbeing to employmenteducational opportunitiesand help in the home.

All our profit is reinvested within thegroup to maximise opportunities for those who most need our help.

Companies within SHG:

Stockport Homes Stockport Homes was formed in 2005 to manage housing stock across Stockport on behalf of Stockport Council. As a limited company we operate as an ALMO which is an Arms length management organisation so whilst the company is owned by the Council we operate independently on daytoday matters and in delivering services to our customers. We are committed to providing quality homes across Stockport and listening to the voice of our customers to continually improve our services.

Three Sixty Three Sixty delivers innovative highquality construction maintenance and facilities management services across Stockport Greater Manchester and Cheshire. We are trades people who operate with a friendly communityled approach. We get the balance right between excellent customer service and service delivery. We take pride in giving back to our local communities and each year we Gift Aid our profits to SKylight to support the work they do to help Stockport and the borough thrive.

Skylight SKylight is a Charitable Community Benefit Society established in 2018 dedicated to transforming lives in Stockport. We work closely with local communities to support people into employment alleviate poverty and enhance digital skills. Our services help individuals live independently while fostering strong community networks particularly for those facing disadvantages. We are proud to contribute to making Stockport a great place to live and work.

Viaduct Housing Partnership Formed in 2017 Viaduct is a development partnership between Stockport Homes Group and Stockport Council focusing on building more affordable homes in Stockport.

SHG is proud to be an awardwinning organisation dedicated to transforming the lives and communities of our customers and as a publicprivate sector fusion SHG is focused on future growth and excellence looking for the best people to join the Group to be on this exciting journey.