Group, Conference and Events Sales Manager
Group, Conference and Events Sales Manager
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Job Description
EOE/AA/Disabled/Veterans
WELCOME TO A WORLD OF OPPORTUNITIES AT THE UKs #1 GREAT PLACE TO WORK 2025 AS VOTED BY OUR TEAM MEMBERS!
Get ready to be part of something truly extraordinary at the new Hilton Woking taking a leading role in Wokings Victoria Square redevelopment. Join us on our journey as we foster a unique team culture become an integral part of the community and embrace sustainable practices in everything we do.
Our hotel showcases 189 guest rooms including 12 exclusive suites. Guests will immerse themselves in the warm ambiance of our lobby barGLOW indulge in culinary delights at the alldining restaurantOXBO and enjoy breathtaking views at the chic Sky BarLOFT. The success of our hotel relies on hosting Meetings & Events for up to 500 guests making it imperative to assemble a highperforming team committed to delivering the ultimate guest experience across all areas of our business.
Please note the work location is Hilton Woking GU21 6AX
A WORLD OF REWARDS
- Competitive Salary
- Uniform provided and laundered
- Free and healthy meals when on duty
- Grow your Career
- Personal Development programmes designed to support you at every step of your career
- A chance to make a difference through our Corporate Responsibility programmes Find out what and how we are doing ()
- Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
- Team Member Referral Program
- High street discounts: with Perks at Work
- Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
- Discounted dental and health cover
- Modern and inclusive Team Members areas
- Travel We encourage where possible to embrace green travel to work as a powerful way to make a positive impact on the environment and your community you can opt for biking walking carpooling or using public transportation to reduce your carbon footprint ease traffic congestion and promote a healthier lifestyle. By choosing sustainable commuting options you not only contribute to a greener planet but also inspire others to join in creating a more ecoconscious and vibrant community.
A Groups Conference and Events Sales Manager actively promotes the services and facilities of the cluster Hotels to all customers and Guests and cross sells the other products within the Company brands.
What will I be doing
As Groups Conference and Events Sales Manager you promote and plan the services of the Hilton Woking to all customers and Guests and cross sell the other products within the Hilton family of brands. The Conference and Events Sales Manager oversees all conversion of customer enquiries. Working closely with the Cluster GCE Sales Team & Meetings Simplified. Specifically you will be responsible for performing the following tasks to the highest standards:
Develop future and repeat business contributing to the profitability of the hotel
Consult with clients to determine event needs objectives and expectations
Prepare contracts and proposals ensuring all event details are accurately documented
Review the business plans identify gaps and ensure proactive efforts to fill capacity and meet set targets
Contribute to the selling strategy of the hotel and manage the departments adherence to achieving that strategy
Understand the competitive market place and implement approaches to ensure the Hotel stays ahead in the local market
Ensure Sales Team Members are developed effectively and generate a culture of high quality standards for relationship building customer service selling techniques and billing and processing contracts
Manage and develop the Conference and Events Sales Team to ensure career progression and effective succession planning within the hotel and company
Build strong relationships with customers Guests and Team Members in order to gain full understanding of their needs and work to serve them effectively
Manage staff performance in compliance with company policies and procedures
Recruit manage train and develop the Conference and Events Sales Team
What are we looking for
A Groups Conference and Events Sales Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:
Demonstrated previous managerial or supervisory experience in a Conference and Events Sales function in the hotel/leisure sector
Strong leadership skills to effectively manage and motivate the team to achieve high level of perform and exceed targets
Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges
Excellent selling capability and an ability and desire to coach selling techniques to their team
Excellent organisational and planning skills
Accountable and resilient
Flexibility to respond to a range of different work situations
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Knowledge of the hotel property management systems
Relevant degree in business development or other relevant business field from an academic institution
Required Experience:
Manager
Employment Type
Full-Time
