Branch Operations Manager | Community Bank Ferntree Gully | 3 month secondment | VIC

Nows the time to set your sights even higher on the future you and the future career you deserve.

Your role as a Branch Operations Manager will see you stepping into a core leadership role of an important local business. You will use your excellent communication and interpersonal skills to manage our branch and drive the business forward aligned to our unique Community Banking philosophy.

In this dynamic and highimpact role youll make your mark by:

• Coaching and developing competencies in your team. With a focus on continuous improvement youll proactively work with your team to help them achieve their performance and career development goals
• Managing and streamlining daytoday branch operations to ensure timely and precise completion of all operational and risk tasks. Youll drive operational efficiencies and maintain high standards of compliance
• Prioritising business performance through tracking KPIs reporting delivering on strategic plans
• Leading by example. Youll prioritise the customer experience and arent afraid to step in wherever the branch need you
• Being a lifelong learner. Bring your brilliant mind and well help you take your career to the next level with onthejob training and other learning opportunities
• Building connections. A role at Bendigo Bank means supporting our customers giving back and making our communities a better place while having some fun along the way!

This is a 3 month secondment fulltime position located in Ferntree Gully. The roster is 76 hours per fortnight.

What youll bring to the role

To succeed in this role youll contribute to the branchs performance through leadership team development and operation oversight. Wed love you to have:

• Retail banking experience
• Experience in personal and residential lending
• Natural people leadership capabilities and a desire to mentor and develop staff
• Understanding of financial management business acumen and risk framework
• The skills to embed operational and risk management practices through regular and clear communication on requirements
• Ability to use customer feedback to continue to build and improve our connection with our customers

Our Community Banking model

Community Banking operates on a shared revenue model based on profitwithpurpose. This approach ensures that the profits generated are reinvested directly into the communities that create them funding local initiatives such as infrastructure improvements event sponsorships and scholarship programs. By joining a Community Bank branch you become part of a dedicated team focused on promoting local growth and nurturing meaningful relationships. Our branch staff are actively engaged in community events providing support to small businesses and addressing the specific needs of the community.

Were making better bigger. And well get there with you.

Think youre our newest Branch Operations Manager Apply now!

As an internal candidate you are required to notify your immediate leader before applying for a new career opportunity and will be asked to confirm this when submitting your application.

If you have any concerns about this requirement or would like to discuss the position in more detail please reach out to the contact listed below for a confidential conversation:

Name: Amey Duffy
Title: Regional Manager
Email:
Phone:

For more information check out the application process for internal candidatespage and the position descriptionBranch Operations Manager PDCommunity BankMay

We believe a diverse workforce supported by an inclusive culture is central to our success and were all about recruiting the best people regardless of gender age disability religion sexual orientation or cultural background. To ensure that you feel supported and are set up for success please dont hesitate to reach out if you require any adjustments to the application or interview processes.

You can find out more about our retail banking roles here and interviews may commence prior to closing date.

We are committed to responding to all candidates regardless of the outcome of your application.