Expression of Interest – Campus Support Supervisory Roles- Deakin University

We are excited to announce two newly created supervisory roles at Deakin University with one position based at the Burwood Campus and the other within the Geelong precinct. We are inviting Expressions of Interest from passionate experienced professionals ready to step into a junior management and supervisory position within the dynamic university security and campus support environment.

These roles present a rare opportunity to lead support and develop onsite teams ensuring high standards of service safety and staff performance across a vibrant and diverse university setting.

About the Roles

These positions are designed for experienced teamfocused professionals with a background in leadership and workforce management. The roles will operate on a rotating roster with one week of day shifts (6:00 AM 2:00 PM) followed by one week of afternoon shifts (4:00 PM Midnight) including occasional weekend work as required.

An attractive remuneration package including above Award payments will be offered to the successful candidates.

Key Responsibilities

• Team Leadership: First point of escalation after hours ensuring consistency and accountability across the team.
• Rostering & Workforce Planning: Manage shift schedules attendance tracking and leave planning to ensure seamless campus support coverage.
• Training & Development: Identify training needs facilitate upskilling and promote a culture of continuous improvement.
• Compliance Oversight: Ensure all compliance requirements are met including licensing inductions and ongoing training.
• Performance Management: Monitor and support team performance provide feedback and implement improvement plans as needed.
• Event Support: Act as a lead representative during key university events managing operations and troubleshooting issues as they arise.
• Reporting: Prepare timely weekly and monthly reports for internal and client submission.
• Safety First: Promote and reinforce Zero Harm principles and lead internal audits for safe work practices.
• Employee Liaison: Be a trusted point of contact for team members supporting employee wellbeing and facilitating communication with HR and internal stakeholders.

About You

• Proven experience in managing and leading teams preferably in a 24/7 operational or campus support environment.
• VIC Security Licence Unarmed & Crowd Control (required) Control Room & Monitoring (advantage).
• Current knowledge of work health and safety and risk management practices
• Knowledge of current industry standards and requirements
• Proven experience in emergency response procedures
• Excellent written and oral communication skills
• Previous experience in operation of systems within a Control Room environment (Integriti/Avigilon).
• High level of computer skills (including all Microsoft products)
• Working with Childrens Check (Employee) Required
• Current Victorian Drivers License
• Current Level 2 First Aid Certificate
• Excellent interpersonal and problemsolving skills with the ability to remain calm under pressure.

Interested

If youre a motivated individual ready to take the next step into a leadership position within a prestigious university setting we want to hear from you.

Please register your Expression of Interest noting your preferred campus location (Burwood or Geelong) and outlining your relevant experience and qualifications.

Applications will remain open while we complete internal approvals and shortlisted candidates will be contacted regarding next steps.

Downer Group is an employer that acknowledges and embraces the importance of our peoples diverse experiences talents and cultures. As an inclusive employer we welcome applications from everyone.

For further discussion please reach out to Tamara Barbar Recruitment and Sourcing Business Partner on