Account Manager
Account Manager
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1 Vacancy
Job Description
Calling all innovators find your future at Fiserv.
Were Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world. We connect financial institutions corporations merchants and consumers to one another millions of times a day quickly reliably and securely. Any time you swipe your credit card pay through a mobile app or withdraw money from the bank were involved. If you want to make an impact on a global scale come make a difference at Fiserv.
Job Title
Account ManagerWhat does a great Account Manager do at Fiserv
As an Account Manager at Fiserv you will have enterprisewide responsibility for ensuring quality delivery and support of all products and services are provided to assigned clients. You will manage and develop operational relationships for assigned clients driving client satisfaction with service delivery. Your role will involve partnering with Relationship Managers to embody Fiserv values in all interactions resulting in increased client satisfaction revenue growth and new client potential.
What you will do:
- Utilize consultative approach to maximize clients growth & profitability
- Ensure timely and accurate implementation of client projects
- Enhance client relationships and retention
- Meet or exceed the targeted goal of client satisfaction
- Work to prevent and resolve enterprise problems effectively
What You Will Need To Have:
- 6 years of an equivalent combination of educational background related experience and/or military experience
- 5 years experience in banking/financial technology or financial industry
- 5 years experience in customer service/contact preferably in a financial institution environment
- Extensive experience in conducting facetoface relationshipbased meetings
- Proven track record of effectively managing and developing client relationships
What Would Be Great To Have:
- Certification in Customer Relationship Management
- Experience in implementing process improvements to enhance client satisfaction levels
- Knowledge of financial services regulations and compliance requirements
This role is not eligible to be performed in Colorado California District of Columbia Hawaii Illinois Maryland Minnesota New Jersey New York Nevada Rhode Island or Washington.
It is unlawful to discriminate against a prospective employee due to the individuals status as a veteran.
Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.
Thank you for considering employment with Fiserv. Please:
- Apply using your legal name
- Complete the stepbystep profile and attach your resume (either is acceptable both are preferable).
Our commitment to Equal Opportunity:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity sexual orientation age disability protected veteran status or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process please contact. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiservs Disability Accommodation Policy for additional information.
Note to agencies:
Fiserv does not accept resume submissions from agencies outside of existing do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
Required Experience:
Manager
Employment Type
Full-Time
