Central Scheduler
Central Scheduler
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Per Diem & Fulltime available.
Hourly Wage Range: $17.55 $31.70 depending on experience.
JOB SUMMARY
The Central Scheduler provides scheduling services for all clinic visits for Curry Health Network medical clinics. This department is also responsible for answering the main clinics phone line and directing patients as necessary.
ESSENTIAL FUNCTIONS
Answers all incoming calls using proper phone etiquette with ability to answer basic questions that may be asked by patients and community.
Obtains information from caller to be able to decipher whether patient needs to schedule an appointment or be transferred to a different department.
Ability to understand provider preferences and schedule appointment based upon provider template.
Able to use patient communications and Skype to share information with clinical staff regarding a patient phone call.
Ability to review provider schedules and fill open slots to ensure maximization of provider templates.
Other duties as assigned to support the overall effectiveness of the department and organizational performance in accordance with Curry Health Networks Mission Vision and Shared Values.
SHARED VALUES
Service: We serve with compassion and understanding. efficiency and growth
Teamwork: We are one team each one of us makes a difference.
Curiosity: We promote learning.
Integrity: We live by honesty trust and doing the right thing by our organizational values
MINIMUM JOB REQUIREMENTS
Education & Experience
High school graduate or equivalent.
One year in office setting preferred.
Experience with medical terminology and insurance preferred.
Ability to communicate in English; both verbally and in writing.
Additional languages preferred.
Experience in a setting that required excellent customer service preferred.
Required Knowledge Skills & Abilities
Basic computer knowledge.
Ability to type 40 words per minute.
Knowledge of medical terminology.
Excellent interpersonal skills.
PHYSICAL REQUIREMENTS
Physical Demands
Onthejob time is spent in the following physical activities:
None of the time: Taste or smell
Up to 1/3 of the time: Push/pull Stoop kneel crouch or crawl Reach with hands and arms
From 1/3 to 1/2 of the time: Stand Walk
Up 2/3 of the time and more: Sit talk or hear use hands to finger/handle or feel
This job requires that weight be lifted or force be exerted as follows:
None of the time: 25 pounds up to and more than 100 pounds
Up to 1/3 of the time: Up to 10 pounds
From 1/3 to 1/2 of the time: None
Up to 2/3 of the time and more: None
This job has special vision requirements as follows:
Close color depth perception and the ability to adjust focus.
Work Environment
This job requires exposure to the following environmental conditions:
None of the time: Wet humid conditions (nonweather) Fumes or airborne particles Toxic or caustic chemicals outdoor weather conditions extreme cold (nonweather) extreme heat (nonweather) Risk of electrical shock work with explosives Work near moving mechanical parts risk of radiation vibration
Up to 1/3 of the time: None
From 1/3 to 1/2 of the time: None
The typical noise level for the work environment is: Quiet to Moderate noise
Hearing requirements: Ability to hear instructions.
This job requires the following repetitive motion actions:
From 01 hours per day: Repetitive use of foot control Firm/Heavy Grasping fine dexterity
From 12 hours per day:
From 34 hours per day:
From 56 hours per day:
From 7 hours per day: Repetitive use of hands Grasping: simple/light (b
Employment Type
Full-Time
