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Hiring Agency:
Transportation Agency 27
Location:
Hiring Rate:
Job Posting:
Applications No Longer Accepted On (If no date is displayed job is posted as open until closed):
Job Description:
Job Duties:
Provide both program and technical support to upper management and coworkers within District 7.
Greet visitors answer and direct calls using a multiline telephone answer questions or direct inquiries to appropriate staff.
Respond to contacts from all internal and external customers.
Respond to emergencies by relaying information to the appropriate personnel.
Use computers extensively in all facets of the job.
Process bills for payment collect receipts and accurately prepare and process purchase orders and expense reimbursements.
Compile and check documents records and reports to confirm accuracy completeness and status of information and process requests or transactions.
Track payments and answer questions from vendors/employees on questions pertaining to the payment and process.
Check and enter payment of purchasing cards.
Review incoming correspondence route to staff or prepare responses reports envelopes and labels as needed or directed using Microsoft Excel Word and various other computer programs.
Process all paper/computer work and file appropriately.
Assist the public with the Nebraska Department of Transportation (NDOT) permit process assist customers with building/slow moving large object permit system and issue building/slow moving large object permits and other permits using the Automated Permit System.
Operate office equipment such as personal computers scanning equipment calculators fax machines multiline telephone and associated software.
Review and send hard copy and electronic mail form letters and material relying on established correspondence guidelines and/or supervisory instructions.
Type enter and scan narrative numerical and/or statistical information.
Check code and file/retrieve correspondence records reports and other information using manual and electronic files/databases.
Order office supplies equipment and/or publications.
Perform other duties as assigned.
Requirements/Qualifications
Minimum Qualifications: Coursework/training in administrative/office support functions procedures and methods including the operation of personal computers and office equipment; or areas related to the programs and functions of the employing agency. OR Experience in customer service or public contact; or applying criteria/regulations; and/or performing administrative/office/secretarial support work including use of personal computers and office equipment.
Preferred: Experience reading maps for incident detours and experience with permit routing. Experience preparing correspondence. Experience in accounting and using an electronic payroll system. Experience working with the public. Experience using Microsoft Word Excel PowerPoint and Outlook.
Other: Regular and reliable attendance. Must have a valid drivers license or the ability to provide independent authorized transportation. The position may occasionally require overnight travel and periodic work outside normal working hours. Regular and reliable attendance is also required. Must be able to work from 8:00 AM CDT to 5:00 PM CDT Monday through Friday with an hourlong lunch.
Knowledge Skills and Abilities:
Must have good computer skills including word processing spreadsheets electronic communication and proficient typing. Must be able to utilize time and organize work to meet deadlines and prioritize requests; ability to work under pressure have good interpersonal skills communications skills and attention to detail. Must be able to deal professionally with the public and NDOT employees. Must be able to work with minimal supervision and be selfmotivated. Must have the ability to disseminate information in relation to geographic location or highway system and direction. Must demonstrate ability to positively interact with teammates customers partners and the public.
We offer a comprehensive package of pay benefits paid time off retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.
Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position agency and employment status. For more information on benefits please visit: Opportunity Statement
The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity inclusion and belonging. We recruit hire train and promote in all job classifications and at all levels without regard to race color religion sex. age national origin disability marital status or genetics.
Current employees of the State of Nebraska should NOT apply on this external career. Instead go to Workday and access the Jobs Hub Internal Apply app from your home landing page.
Required Experience:
Unclear Seniority
Full-Time