General Manager
General Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
General Manager Carolina Heating Service
Carolina Heating Service Greenville SC branch is part of the NearU organization focused on delivering highquality professional services in the area.
NearU is a peoplecentric processdriven and technologyenabled customer service platform dedicated to revolutionizing the home services industry by vastly improving the customer and employee experience.
Reports To: Regional Director
Hours: Full Time
Location: Greenville SC
Compensation: We pay competitive market rates dependant on experience and qualifications
Includes: Benefits
Summary: The General Manager is responsible for the daytoday operations of the branch. The fundamental responsibility of the General Manager is to improve efficiency and increase profits while managing the overall operations of the branch. This position will report to the Regional Vice President of Operation assigned to the branch.
Responsibilities
- Assume full operational responsibility and oversee daytoday operations of the branch
- Drive financial (sales and EBITDA) operational and quality metrics to ensure that the branch achieves all performance metrics
- Maintain and execute daily weekly and longterm work plans to achieve measurable outcomes and ensure goals are met and improvement is made when possible
- Drive change management strategies within the branch to implement efficient workflow and operating procedures to enhance branch performance/KPIs
- Prepare business forecasts budgets and other reports and conduct financial analysis to identify trends and prospective problem areas and take immediate action based on findings
- Maintain a working knowledge of competitors developing innovations to maintain market lead and sharing best practices with other members of NearU
- Ensure compliance will all regulatory controls both internal and external at the branch including but not limited to state licensing laws rules and regulations
- Adhere to support and administer established company policies procedures and guidance
- Motivate coach develop and inspire a unified team within the branch; hold the team to a high standard and lead with clarity
- Review and promote the maintenance of a safe accident free and healthy work environment
- Uphold and demonstrate NearU s values mission statement and culture alignment by fostering a working environment that promotes diversity inclusion and respect
- Partner with marketing accounting human resources and other members of the Branch Service Center
Ideal Leadership Profile:
- PerformanceBased Mindset: Establish a bestinclass performancebased mindset. Understands how to drive the P&L through critical operating metrics.
- Standardized Processes and Scalability: Develop implement and train to standardized processes and KPIs that can scale to accommodate both organic and inorganic (tuckin acquisitions) growth.
- Builds Followership: Able to build strong followership within both directline and matrixed teams.
- ResultsOriented: Takes ownership and pride in delivering expected financial results by fostering a culture of teamaccountability for performance.
- Eye for Talent: Able to identify high performers and future leaders. Recruits develops and motivates top performers.
Requirements
Qualifications:
- Minimum of 8 years of experience successfully leading a fastpaced service organization and a proven track record of growing a business; residential HVAC experience a plus
- Ability to prioritize plan and adjust priorities and balance responsibilities in a fastpaced environment
- Maintain a high level of professionalism executive presence demeanor ethics and image of self and subordinates
- Ability to selfstart and motivate a group of individuals to act as team towards a common goal
- Strong interpersonal/communication skills. (Oral and written)
- Analyze cost and forecast data to ensure alignment with the branch s goals and objectives
- Excellent analytical skills financial acumen and attention to detail
- Support other NearU markets as needed.
Note: This job description is not intended to be allinclusive. Employee may be expected to perform other related duties as assigned.
Disclaimer: This job description reflects management s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. This document does not create an employment contract implied or otherwise. Management reserves the right to change add or remove duties at any time with or without notice.
Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status.
We offer benefits including: Medical Dental Vision Life 401k Paid Time Off & additional voluntary benefits
Employment Type
Full Time
