Position: Field Service Technician
Location: Libertyville IL onsite and travel to customer sites across the US
Description: The Field Service Technician will be responsible for startups troubleshooting repairs and training on Culligan
commercial and industrial water treatment systems & equipment.
Responsibilities:
- Performs system checkout and assists in systems startups for service installed jobs
- Troubleshoots problems and performs necessary repairs (electrical mechanical programming)
- Assists with trial runs and service activity runs to ensure equipment meets standards
- Aids in training customers on equipment maintenance and adjustments
- Coordinates water analysis testing to ensure safe system operations
- Performs routine maintenance on test equipment and completes required service/systems paperwork
- Supports sales team with site assessments and system installations
- Maintains courteous professional communication with customers regarding product/service satisfaction and leverage upsell opportunities
- Identifies and implements safety protocol offers continuous improvements equipment calibrations and reliability opportunities
- Maintains and organizes tools equipment parts and truck inventory
- Responds to all emergency service calls (After hours and weekends included)
- Adheres to company and customer site safety policies and procedures
- Completes and submits detailed written service orders covering all aspects of services provided/products installed
Requirements:
- Bachelor s degree in engineering (electrical preferred)
- 3 years of experience supporting commercial and industrial equipment up with up to $1M value
- Read and understand blueprints electrical schematics and P&IDs to perform required services
- PLC VFD HMI programing experience with Allen Bradley Devices
- Ability to lift 75 lbs unassisted
- May be subject to inclement weather and hazardous working conditions
- Travel to and from work site required
Competencies: To perform the job successfully an individual should demonstrate the following competencies in this position: Integrity Resourcefulness Customer Focus Team Player Adaptability Excellence
Target Salary Range: $salary a year. Exact pay will be based on factors including but not limited to relevant education qualifications certifications experience level geographic location and business and organizational needs. Fulltime positions are eligible for competitive benefits including paid time off health dental vision life disability benefits and 401(k).