Daytime Dispatcher
Daytime Dispatcher
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1-3years
20 - 25
1 Vacancy
Job Description
$1200.00 SignOn Bonus FOR FullTime Employees
$600.00 SignOn Bonus FOR PartTime Employees
ABOUT RMA:
RMA Worldwide Chauffeured Transportation is a leading provider of premium transportation services operating in Maryland Massachusetts New Jersey New York Pennsylvania Texas Virginia and Washington DC. We pride ourselves on offering a diverse fleet that includes sedans SUVs sprinters minibuses and Motor Coaches enabling us to provide accurate concierge service by blending seamless technology and logistics across 650 cities worldwide. Embracing the belief that perfection is an ongoing pursuit we aspire to achieve excellence in every moment making RMA the premier choice of employer. Embarking on a career at RMA means embarking on continuous learning and growth. Whether youre starting in our operations customer service or management we offer opportunities and skill enhancement. Working at RMA isnt just about providing transportation; its about embodying our core values and ensuring exceptional service in every city every time.
Exceptional Service. Everywhere. Every Time. If this resonates with you as a logistics professional look no further than RMA Worldwide. As a Dispatcher you ll play a critical role on a team that serves as the vital link between our clients and chauffeurs ensuring the seamless coordination and timely execution of ground transportation services across all RMA are responsible for efficiently scheduling routing and assigning chauffeurs and vehicles to fulfill client reservations all while maintaining a high level of customer satisfaction.
The ideal candidate thrives in a fastpaced environment and uses strong communication and organizational skills to manage incoming service requests allocate resources and monitor trip progress.
RMA is seeking an experienced Dispatcher who can remain calm under pressure make quick decisions and effectively handle unexpected challenges or changes to the schedule.
If youre ready to join us on this journey reach out to wed love to hear from you!
- Using telephones twoway radios or text messages to contact employees or emergency personnel
- Communicates with other departments and clients to ensure that transportation needs are met.
- Ensure that all vehicles are fully stocked with supplies.
- Maintains a fleet of vehicles in good working order as well as records associated with vehicles.
- Assigns drivers to jobs and ensures that each driver has the correct documents and permits necessary to complete the job.
- Provides feedback when necessary on timekeeping vehicle maintenance and safety records related to fleet operations.
- Maintains the department s fleet of vehicles and records related to vehicle maintenance.
- Reviews scheduling information for accuracy checking for overtime compliance and maintaining records.
- Audits the schedules of other transportation employees.
- Keeps records of all documentation and documentation related to our service to help ensure that any discrepancies are addressed immediately
- Coordinates with other departments as needed such as customer service or accounting to troubleshoot discrepancies
- Helps answer questions or provides information related to departments other than transportation.
- Other duties as assigned.
Requirements
- Proficient with computers
- Ability to tolerate high stress situations
- Strong communication and interpersonal skills
- Strong attention to detail and problemsolving skills
- Listening skills and verbal communication
- Experience in data entry
- Proficient in English (oral and written)
- Must be able to follow oral and written instructions (in English)
- Outstanding organizational and multitasking abilities
- This position is a safety sensitive function and may be subject to DOT drug and alcohol testing requirements Ability to work (3) 12 hours shift and one (1) 4 hour shift 3.5 days off a week
OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities required of the employee for this job. Position Statement Essential Functions or Requirements may change at any time with or without notice.
EDUCATION AND EXPERIENCE:
Possess a high school certificate of graduation or its equivalent. Have at least 2 years of dispatch experience and at least 2 years of prior experience with Transportation Software or Dispatch Software.
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.
Benefits
Proficient with computers Ability to tolerate high stress situations, Strong communication and interpersonal skills Strong attention to detail and problem-solving skills Listening skills and verbal communication Experience in data entry Proficient in English (oral and written) Must be able to follow oral and written instructions (in English) Outstanding organizational and multitasking abilities
Employment Type
Full Time
