Tracking Specialist (ZR_23297_JOB)
Tracking Specialist (ZR_23297_JOB)
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38000 - 38000
1 Vacancy
Job Description
This is a remote position.
Role Name: Tracking Specialist
Schedule:
- 40 hours per week Monday to Friday 7am to 4pm EST with 1 hour of unpaid break
Client Timezone: Eastern Time (Montrealbased)
Client Overview
Join a leading North American logistics powerhouse that orchestrates seamless transportation solutions across road rail and international shipping channels. This established company manages complex supply chain operations connecting businesses through innovative logistics solutions and maintaining a strong presence across Canada and the United States.
Job Description
Take on a pivotal role in our client s logistics command center where you ll be instrumental in ensuring the smooth flow of shipments across multiple transportation modes. As a Check Call Coordinator you ll serve as the vital link between pickup points delivery destinations and sales teams maintaining realtime visibility of shipment status and proactively addressing any challenges. This position offers an exciting opportunity to develop expertise in logistics management while working with sophisticated transportation management systems in a modern remote work environment.
Responsibilities
- Orchestrate and execute strategic check calls to maintain realtime shipment visibility
- Monitor and verify critical pickup and delivery milestones across the logistics network
- Serve as the primary point of contact for status updates and issue resolution
- Provide timely updates to sales representatives regarding shipment status and potential concerns
- Maintain accurate documentation within the company s advanced tracking systems
- Collaborate with crossfunctional teams to ensure seamless logistics operations
- Drive operational efficiency through proactive communication and problemsolving
Requirements
- Excellent verbal and written communication skills with a customerservice mindset
- Demonstrated ability to work independently in a remote environment
- Technical proficiency with CRM systems and logistics management platforms
- Strong attention to detail and organizational capabilities
- Professional home office setup with reliable highspeed internet connection
- Ability to maintain consistent availability during business hours
- Problemsolving skills with a proactive approach to issue resolution
- Comfort with multitasking in a fastpaced logistics environment
- HMO Coverage for eligible locations
- Permanent work from home
- Immediate hiring
- Steady freelance job
Requirements Excellent verbal and written communication skills with a customer-service mindset Demonstrated ability to work independently in a remote environment Technical proficiency with CRM systems and logistics management platforms Strong attention to detail and organizational capabilities Professional home office setup with reliable high-speed internet connection Ability to maintain consistent availability during business hours Problem-solving skills with a proactive approach to issue resolution Comfort with multi-tasking in a fast-paced logistics environment
Education
High school diploma or equivalent required; associate or bachelor s degree preferred.
Employment Type
Full Time
