Sales & Customer Onboarding (SaaS)
Sales & Customer Onboarding (SaaS)
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3years
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Responsibility:
- Own & Optimize the Onboarding Flow: You completely own the onboarding process and take action to move the clients forward.
- Pick Up the Phone & Close Deals Proactively reach out to highvalue trial users understand their needs and guide them to upgrade.
- Deliver Engaging Video Calls Show users how our product solves their problems and make it easy for them to say yes.
- Drive Conversions & Hit KPIs Your success is measured by trialtopaid conversion rates
Requirements
- Selflearner: who thrives in a fastpaced autonomous environment.
- ProblemSolvers: Analytical thinkers who approach challenges methodically and provide effective solutions.
- CustomerFocused: Dedicated to delivering outstanding service and ensuring customer satisfaction. Min. 1 year Demo Call or Customer Support Exp.
- Financially Knowledgeable: Experienced in accounting with a solid grasp of doubleentry bookkeeping balance sheets and profit & loss statements.
- SelfMotivated: Capable of working independently in a remote environment.
- TechSavvy: Quick to learn new tools and adapt to ongoing software developments.
- Expertise in VAT and account reconciliation.
- Handson experience with Xero and QuickBooks.
- Flexibility to cover additional hours during peak times or for team coverage.
Job Requirement: Self-learner: who thrives in a fast-paced, autonomous environment. Problem-Solvers: Analytical thinkers who approach challenges methodically and provide effective solutions. Customer-Focused: Dedicated to delivering outstanding service and ensuring customer satisfaction. Min. 1 year Demo Call or Customer Support Exp. Financially Knowledgeable: Experienced in accounting, with a solid grasp of double-entry bookkeeping, balance sheets, and profit & loss statements. Self-Motivated: Capable of working independently in a remote environment. Tech-Savvy: Quick to learn new tools and adapt to ongoing software developments. Desired: Expertise in VAT and account reconciliation. Hands-on experience with Xero and QuickBooks. Flexibility to cover additional hours during peak times or for team coverage.
Employment Type
Full Time
