General Insurance Broker Assistant
General Insurance Broker Assistant
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Salary Not Disclosed
1 Vacancy
Job Description
Protecting Businesses Powering Growth One Policy at a Time
Our client is a dynamic Australianowned insurance brokerage specializing in tailored business protection across industries. With offices in Adelaide Sydney and Brisbane they deliver personalized insurance solutions ranging from business and public liability to property and professional indemnity coverage. Known for their clientfirst approach innovative tools and deep industry expertise they help businesses confidently navigate risks.
Job Description
As a General Insurance Broker Assistant you will play a vital role in delivering quality support to insurance brokers and clients. You ll process domestic quotes handle policy renewals and changes and manage key compliance documentation all while ensuring exceptional service and operational accuracy.
Job Overview
Shift: Monday to Friday 09:30 AM 06:30 PM
Work setup: Permanent workfromhome
Your Daily Tasks
- Process new domestic quotes by gathering options issuing documents and organizing them in Insight
- Handle policy endorsements and cancellations communicate with underwriters and issue invoices
- Support policy renewals and remarketing tasks with competitive quoting and documentation
- Perform essential admin work including policy checks Certificates of Currency and electronic filing
- Assist in handling complaints in accordance with RG 271
- Ensure all work complies with insurance standards and documentation practices
Requirements
The Qualifications We Seek
- At least 35 years of insurance experience (brokerage preferred); open to seniorlevel candidates
- Tier 2 qualified or in progress
- Familiarity with Steadfast Insight (or willingness to learn)
- Proficient in English and Mandarin (written/verbal); Cantonese is a plus
- Comfortable using WeChat for internal communication
Core Skills:
- High administrative accuracy and excellent document management
- Knowledge of PDS TMD FSG and basic compliance
- Strong communication and teamwork skills
- Impeccable attention to detail and time management
Benefits
- Permanent WFH arrangement
- Day shift schedule
- Fixed weekends off
- Government benefits
- Eight (8) days annual leave
- Career growth opportunities
- Diverse and supportive work environment
- Unlimited upskilling through Emapta Academy courses (Want to know more Visit Are We
At Emapta we believe in building careers that resonate with passion purpose and the vibrant spirit of Malaysia. Our diverse roster of over 900 international clients spans various industries offering you a dynamic platform to showcase your skills and make a meaningful impact on a global scale. For over a decade we have helped companies adapt to everchanging market needs by providing access to a wide range of talent office solutions and more. Our mission is to hone your skills and help you reach the top and become part of the top 1% talent in Malaysia.
Emapta is more than just a company; its a tightknit community that values the unique blend of professionalism and Malaysian warmth. Our organization embodies a culture that encourages innovation collaboration and continuous learning. Share your passion and enthusiasm across the globe and enjoy the flexibility to thrive in your career while savoring the joys of life outside the office. Be part of Emaptas story a story that values diversity celebrates success and embraces the colorful culture of Malaysia. #EmaptaEra
The Qualifications We Seek At least 3-5 years of insurance experience (brokerage preferred); open to senior-level candidates Tier 2 qualified or in progress Familiarity with Steadfast Insight (or willingness to learn) Proficient in English and Mandarin (written/verbal); Cantonese is a plus Comfortable using WeChat for internal communication Core Skills: High administrative accuracy and excellent document management Knowledge of PDS, TMD, FSG, and basic compliance Strong communication and teamwork skills Impeccable attention to detail and time management
Employment Type
Full Time
