Coffee Maker often called a Barista prepares and serves coffee and other beverages while also providing customer service. They operate coffee machines take orders and maintain a clean workspace. They also need to follow health and safety regulations and understand menu items.
Key Responsibilities of a Coffee Maker/Barista:
Beverage Preparation:
Brews various coffee drinks including espresso lattes cappuccinos and teas using different techniques and machines.
Customer Service:
Greets customers takes orders provides menu recommendations and handles payments.
Workspace Maintenance:
Keeps the coffee area clean and organized including equipment and utensils.
Inventory Management:
Assists with restocking coffee beans syrups and other supplies.
Quality Control:
Ensures consistent quality in coffee preparation and beverage presentation.
Health and Safety:
Follows all relevant health and safety regulations and procedures.
Training and Development:
May participate in training programs to enhance coffee brewing skills and product knowledge.
Sales and Upselling:
May be responsible for educating customers about different coffee options and promoting new products.
Collaboration:
Works with team members to ensure smooth operations and customer satisfaction.
Skills and Qualities:
Customer service skills: Ability to interact with customers in a friendly and helpful manner.
Communication skills: Ability to understand and fulfill customer orders and communicate menu items clearly.
Attention to detail: Accuracy in preparing drinks and maintaining a clean workspace.
Problemsolving skills: Ability to troubleshoot equipment issues and handle customer requests efficiently.
Basic math skills: For accurately handling cash and credit card transactions.
Time management skills: Ability to manage multiple tasks and work efficiently in a fastpaced environment.
Passion for coffee: A genuine interest in learning about coffee and its preparation.