Supervisor Front Services- Seasonal (Harrah's Atlantic City)
Supervisor Front Services- Seasonal (Harrah's Atlantic City)
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
JOB SUMMARY:
- Responsible for the day to day activities of the Front Services area of the Hotel for Harrahs Atlantic City
DIRECTLY SUPERVISES:
Valet
Valet Parking Ticket Issuer
Traffic Controller
Cashier Outlet
Bell Captain Stationary
Bell Person
Doorperson
KEY JOB FUNCTIONS:
- Assists with scheduling at proper staffing levels to ensure a cost efficient productive environment
- Ensures that customer problems/complaints are handled in an effective courteous manner
- Responsible for the motivation continual training and empowerment of employees
- Ensures that all staff behavior and appearance are in compliance with established policy
- Coordinates recovery efforts with Security and Risk Management
- Handles vehicle problems/complaint reports according to established procedure
- Ensures cleanliness organization and safe condition of hotel entrance valet and storage areas
- Maintains knowledge of hotel community and special events in order to provide guests with needed information
- Maintains accurate employee records and files
EDUCATION and/or EXPERIENCE:
High school diploma or G.E.D. certificate required. Two years front services experience. Must possess a valid New Jersey drivers license.
QUALIFICATIONS:
- Outstanding customer service organizational and communication skills; professional appearance
- Knowledge of casino/hotel industry preferred
- Excellent team leadership and communication skills
WORK ENVIRONMENT:
Diverse fastpaced deadline driven multiproject coordination prioritizing and flexing to accommodate last minute requests and changes.
Disclaimer
This is not necessarily an exhaustive list of all responsibilities skills duties requirements efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change (e.g. emergencies changes in personnel workload rush jobs or technical developments).
Required Experience:
Manager
Employment Type
Full-Time
