Customer Support Assistant
Customer Support Assistant
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Description
We are currently seeking a detailoriented and servicedriven Customer Support Assistant to join our Raleighbased office. In this role you will be responsible for providing excellent support to clients and customers handling inquiries and ensuring a seamless communication experience. This is a key position in our organization that requires strong interpersonal skills a proactive mindset and a commitment to delivering highquality service.
Responsibilities
Respond to customer inquiries via phone email and in person in a timely and professional manner
Maintain accurate records of client interactions issues and resolutions
Assist with troubleshooting customer concerns and escalate complex issues when necessary
Coordinate with internal departments to ensure smooth service delivery
Provide administrative support including data entry appointment scheduling and file management
Follow up with clients to ensure satisfaction and gather feedback
Qualifications :
Qualifications
High school diploma or equivalent; associate or bachelors degree is a plus
Previous experience in customer service or administrative roles preferred
Strong verbal and written communication skills
Proficient in Microsoft Office Suite (Word Excel Outlook)
Ability to multitask prioritize and work independently in a fastpaced environment
Positive attitude and teamoriented mindset
Additional Information :
Benefits
Competitive salary: $31000 $35000 per year
Opportunities for professional growth and advancement
Onthejob training and skill development
Supportive team environment
Stable fulltime employment with consistent weekday hours
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
