IT Support Technician
IT Support Technician
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$ 23 - 32
1 Vacancy
Job Description
DigiKey is one of the fastest growing distributors of electronic components in the world. In addition to offering the broadest selection of instock electronic components and providing the best service possible to customers employees have access to a highly competitive benefits package. To learn more visit our benefits and perks page.
Position Overview:
As an IT Support Technician you will be responsible for providing technical support to our employees and maintaining the companys IT systems. You will troubleshoot hardware and software issues install and configure software and hardware and assist in the planning and implementation of IT projects.This is exclusively an essential onsite role
Responsibilities:
Hours: Monday Friday 7:00am to 3:30pm
Provide Tier 2 technical support to employees for hardware software and network issues in a timely manner
Install configure and maintain software and hardware
Assist in the planning resource allocation and implementation of IT hardware/software projects
Monitoring and remediating issues with select server systems
Develop computerbased solutions for business needs as required
Maintain accurate records of IT support requests and resolutions
Keep up with the latest hardware and software technologies
Coordinate with internal organization/support groups and/or with vendors
Required Knowledge Skills and Experience
Proven experience as an IT support technician or similar role
Computer & Network Technology A.A.S. degree or related field (Preferred)
IT certification (e.g. CompTIA A Network) (Preferred)
Proficiency in troubleshooting hardware software and network issues
Knowledge in various operating systems (Windows/Mac/Linux/iOS)
Selfmotivated
Familiarity with IT security best practices
Excellent communication and customer service skills
Physical Requirements:
Generally spend the workday sitting at a workstation and operating computer devices such as but not limited to keyboard mouse and screen Generally spend the workday performing repetitive motions that involve or affect the hands head and other parts of your body Capable of lifting up to 40 lbs. from floor to shoulder height Constantly positions self to maintain computers in the lab including under the desks and in the server closetCompensation:
The base pay range for this position is:
$23.25to
$32.00Many factors influence the determination of base pay within a range including the candidates work experience in related roles; the candidates knowledge skills capabilities and performance; the relative pay of other DigiKey employees in similar roles; and the budget available for the position.
DigiKey Electronics is an Equal Opportunity Employer. We encourage qualified minority female veteran and disabled and other diverse candidates to apply and be considered for open positions.
If you are an applicant with a disability and need a reasonable accommodation for any part of the employment process please contact Human Resources ator .
Required Experience:
IC
Employment Type
Full-Time
