Bilingual Student Success Coach I, Academic Advising

Case Management & Appreciative Academic Advising for Student Success:

• Appreciatively advise and coach students dealing with complex academic situations by:
• explaining Aims academic policies and procedures
• aligning a students program of study at Aims with their desired continued education pursuits and future career opportunities
• providing unofficial evaluation of transfer credits for course equivalences and possible application to Aims programs of study
• monitoring academic progress of students toward degree completion
• identifying current and potential needs or problem areas (e.g. study skills tutoring) and referring students to appropriate campus resources for assistance.
• Monitor graduating student progress help facilitate a seamless transition for all advisees to the workforce or continued educational pursuits and coordinate any reverse transfer considerations in an effort to promote degree completion here at Aims.
• Assist students with academic suspension and financial aid (credit limit satisfactory academic progress etc.) appeals.
• Teach students how to use the colleges systems and technology (such as Workday).
• Educate and empower students to develop the ability to identify and articulate their strengths as well as areas for growth.
• Assist students in goal setting and academic planning.
• Engage with and meet with students via inperson and virtual appointments phone calls texting email and occasional dropin advising.
• Serve as the primary liaison for advisees to other offices at Aims.
• Manage an assigned caseload of students on career and academic issues identify educational options appropriate for each student and assist with the analysis of each option including possible outcomes and their implications through consistent outreach efforts.
• Create and maintain records and files for Student Success Coaches to use with students utilizing an integrated database system.
• Check various forms for accuracy assist students in their completion sign related forms remove holds when appropriate and document student interactions on appropriate platforms including Workday.
• Educate and advise prospective students parents high school personnel and the community of academic programs on college admissions requirements financial aid policies residency requirements and College policies.
• Assess the students stage of development and promote growth by assisting students in establishing realistic and attainable academic and career goals.
• Utilize resources such as transfer guides to assist students in course selection and career goals.
• Engage in initial career planning process by explaining the connection between majors interests/abilities and career goals; keep accurate log notes that reflect the discussion and essential information conveyed to students.

Advising Program Support:

• Maintain and update existing academic advising resources (i.e. cocurricular maps advising checklists registration worksheets and template emails) and create new materials when needed.
• Assist in the maintenance of an appreciative advising model that emphasizes the practical application of the program of study Curriculum maps and prioritizes cocurricular learning through the utilizations of available resources at Aims.
• Assist in planning and implementing Collegewide and campus retention and strategies. Connect students to events/activities on the Aims campus.
• Learn and maintain knowledge of academic program requirements and college processes procedures and policies; when appropriate assist students navigate these systems.
• Attend appreciative advising training and complete certification requirements therein as prescribed by the College.
• Engage create and foster a culture of assessment and innovation at the department and College level
• Supporting belonging by fostering an environment where all students feel a sense of belonging and are encouraged to contribute their perspectives and experiences to the campus community.
• Enhancing cultural competency building and maintaining a deep understanding of diverse cultural backgrounds identities and experiences to provide informed and empathetic support to students from various demographics and backgrounds.

Campus Involvement & Leadership:

• Work collaboratively with other departments staff and faculty in administering admissions advising and recruiting programs and projects.
• Serve on committees within the campus and/or community as appropriate to support and promote the College .
• Connect and develop relationships with academic affairs in particular the programs within the Student Success Coaches assigned Pathway portfolio.
• Assist with student success programs or initiatives such as orientation of new students graduation ceremonies and special award/recognition events to support and promote student success.

Support & Encourage Students to Apply a Mindset of Ongoing SelfImprovement:

• Facilitate student learning and development of problemsolving by identifying alternative options as they relate to their life and career goals.
• Educate and empower students to develop the ability to identify and articulate their strengths as well as areas for growth.
• Utilizing case management Appreciative Advising and other student development techniques encourage students to use a growth mindset and think about their future and equip students with skills and resources to achieve their goals.

Other Duties as Assigned.

Minimum Qualifications:

• Bachelors Degree; plus two (2) years professional experience in student affairs or a higher education field or working experience in an educational setting or working with people on career and academic goal setting or working with people utilizing case management.

OR

• Associates degree plus four (4) years of professional experience in student affairs or a higher education field or working experience in an educational setting or working with people on career and academic goal setting or working with people utilizing case management or an equivalent combination of education and/or work experience.

Plus

• Bilingual in English and Spanish.
• Excellent written and verbal communication.
• Proficiency with Microsoft Office Google suite and similar software and computerbased student information systems.
• Possess effective decision making and problem solving skills.
• High emotional intelligence strong active listening skills and relationship building skills.

Required Documents:

• Cover Letter
• Resume

Preferred Qualifications:

• Masters Degree in Student Affairs/Higher Education Leadership Career or personal counseling
• Two (2) years of experience in student affairs functional area.
• Experience providing students tailored support in the form of academic advising academic coaching or mentoring.
• Knowledge of college student services such as advising career coaching financial aid admissions registration student life.
• Skilled in effective decisionmaking and problemsolving teamoriented collaboration as well as possessing a high level of selfdirection and initiative with the ability to multitask and work in a fastpaced setting.

All Applicants:

• Compare your previous work experience to the job duties listed on the job positing under job description. Enter the job duties you have performed under the Work Experience section on your job application. We evaluate your experience based on this information.
• Please make sure you state whether work experience (aka work history) is part time or full time employment by listing the average number of hours worked per week. This information is used to determine your new annual salary.
• Be sure to upload all the required documents listed at the above in Additional Job Description section. This can be uploaded as part of your application materials in the My Experience section. If there are missing documents your incomplete application will not be considered. Per the Colorado Job Application Fairness Act you may redact information that identifies age date of birth or dates of attendance at or graduation from an educational institution.