Senior Executive Strategic Support

Description

GCIs Senior Executive Strategic Support will provide high level executive and administrative support including managing the broad strategic policy and agenda directing daily correspondence and communication and responsibly handling confidential and sensitive information. Enable Senior VP CTO to work most effectively with internal and external stakeholders and fulfill commitments to the companys Chief Technical Officer.

ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS:

This is a highly strategic critical and facilitative role requiring a combination of focus flexibility as well as a willingness to have an active behindthescenes role working with and communicating to key stakeholders. Facilitates and maximizes the activities of energetic highly active and timeconstrained company executives. Requires selfmotivation independent thinking confident decision making exceptional organization and communication skills the ability to exercise good judgment take initiative and be resourceful and highly attentive.

Prepare & Facilitate:

• Facilitate strategic executive management and department agendas including strategy planning and internal operation initiatives.
• Build and maintain uptodate knowledge and understanding ofexecutive management and department objectives and primary goals.
• Engage in root cause analysis on issues and opportunities that could impact the executive agenda.
• Organize and maintain strategic objectives includingcoordination of objectives across multiple attendees and functional areas of responsibilities. Be flexible to adjustments and competing requests ensuring alignment to documented strategic objectives. Consult with management/leadership to confirm/align priorities.
• Ensure meeting objectives are realistic preparation is appropriate information is wellprepared and content is appropriate and sufficient for the intended purpose.
• Assist management by participating in weekly departmental meetings and tracking agenda items as requested.

Organize & Coordinate:

• Coordinate travel schedules includingconference arrangements meeting schedules speaking invitations and partner meeting participation.
• Prepare PowerPoint presentations for internal and external audiences for strategic presentations. Plan and provide for additional preparatory materials as needed including solicitation of background materials from other employees.
• Utilize tact diplomacy and persistence to promote collaborative working relationships within and between departments ensuring alignment among disparate stakeholders. When such alignment is absent consult with Sr VPCTO andrecommend mitigating approaches.

Communicate & Collaborate:

• Manage daily department activities and help promote collaborative working relationships within and between departments. Utilize knowledge of department objectives and goals to plan internal and external meetings and planning sessions and to document meeting results and followup.
• Manage high volume of daily correspondence via email TEAMs SharePoint and team meetings.
• Provide updates at executive meetings prepare followup correspondence for internal and external meetings with senior management partners and staff and for various speaking engagements involving external audiences.
• Conduct fact checkingin support of all communications.
• Present timely workinprogress updates.

Budget PCards Supplies:

• Receive organize and code invoices as received in CTO office including as aided by database resources according to accounting procedures. Ensure invoices are reviewed documented approved and submitted by appropriate staff.
• Support department managers/analysts with tracking monthly budgets. Assist in annual budget tracking accrual management and tracking preparation.

Independent Leadership:

• Scope plan and execute multiple often quickturnaround projects with minimal outside assistance ranging from written products to convening thought leaders on various topics.
• Work effectively with appropriate stakeholders including outside parties to undertake analysis maintaining confidential and time sensitive issues within the office.
• Present ideas for special projects that facilitate leadership objectives.
• Proactively identify potential issues confirm hypotheses through tactful and discrete engagement with relevant parties.
• Engage in coalition building in support of mitigation approaches focus on interests of the parties understand intentions and creativelyidentify alternative means of handling pressing issues supported with facts and recommendations.
• Develop alternative approaches to addressing the problem or opportunity and frame/position ideas to resolve the problem and mitigate the risk.
• Elevate issues and present findings to Senior Executive staff as appropriate.
• Represent the Sr VPCTO in outside forums when unable to attend.

COMPETENCIES:

• This position requires a highly resourceful individual with strong selfmotivation foundation in project management and excellent analytical skills with excellent focus on critical issues. Requires ability to exercise sound judgment prioritize matters and secure attention to matters requiring action and response.
  • Ability to adjust to a rapidly changing environment and multitask with minimal supervision.
  • Ability to selfmanage.
  • Demonstrated ability to establish and maintain collaborative work environments across departments with a variety of work and personality styles.
  • Excellent oral and written communication skills.
  • Ability to accurately communicate information virtually and inperson in a clear and concise manner to a range of audiences at all levels of the company providing excellent customer service through interpersonal skills.
  • Ability to accurately read write and respond to business correspondence such as emails chat messages policies procedures reports.
  • Expert knowledge of proper grammar and spelling; good vocabulary editing and proofreading skills.
  • Substantive understanding of issues through active listening discussion and drive for clarity.
  • Excellent phone etiquette and good public contact skills.
  • Demonstrated ability to keep confidential and competitive information secure and exercise discretion when working with highly sensitive information.
  • Unquestionable personal code of ethics integrity diversity and trust.
  • High degree of reliability to complete assigned tasks in a quality and timely manner.
  • Must be able to work under pressure often on multiple simultaneous tasks
  • High degree of accuracy and attention to detail.
  • Must be organized with the ability to multitask prioritize and work under pressure to meet tight deadlines.
  • Ability to exercise sound judgment prioritize matters and secure attention to matters requiring action and response.
  • Project management skills; political agility; developed negotiation skills.
  • Thorough knowledge of modern office practices and procedures and the use of office machines and equipment.
  • Ability to manage and troubleshoot computer IT and telecommunicationsrelated service issues.
  • Strong strategic/financial analysis skills and knowledge of accounting and budgeting processes including understanding of entries and underlying budget development.
  • Computer knowledge and software application skills on both Mac and PC is critical.
  • Experience creating high quality presentation materials in a variety of delivery formats with focus on PowerPoint.

• ACCOUNTABILITY Takes ownership for actions decisions and results; openly accepts feedback and demonstrates a willingness to improve.
• BASIC PRINCIPLES Interacts with people in a way that builds mutual trust confidence and respect; adheres to GCIs Code of Conduct for Employees the Basic Principles.
• COLLABORATION Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances.
• COMMUNICATION Conveys thoughts and expresses ideas appropriately and professionally.
• COMPLIANCE Follows internal controls; protects confidential information; abides by GCIs Code of Business Conduct & Ethics.
• CUSTOMER FOCUS Demonstrates commitment to service excellence; gives high priority to customer satisfaction.
• RELIABILITY Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings training and other work obligations.
• RESULTS Uses a combination of job knowledge initiative sound decision making innovation adaptability and problem solving.
• SAFETY & SECURITY Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.
• Proficient computer skills and MS Office knowledge (e.g. Outlook Teams Word Excel PowerPoint SharePoint OneDrive) to complete job duties effectively such as using the company intranet and to accurately retrieve and input information into database or equivalent.

Minimum Qualifications:

Required: *A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a yearforyear basis

• High School diploma or equivalent.
• Bachelors Degree in a relevant field. *
• Minimum of six (6) years of experience in private sector role business strategy consulting marketing public sector policy role campaign aides/strategists executive assistant office management or related field. *

Preferred:

• MBA.
• Telecommunications experience.
• Other relevant telecom industry or job specific certifications.

DRIVING REQUIREMENTS:

• This position requires access to reliable transportation for travel between corporate facilities offices worksites or other locations as needed.

PHYSICAL REQUIREMENTS and WORKING CONDITIONS:

• Work is primarily sedentary requiring daily routine computer usage.
• Ability to work shifts as assigned work in standard office/home office setting and operate standard office equipment.
• Position is subject to rapidly changing priorities and deadlines.
• Ability to accurately communicate information and ideas to others effectively.
• Physical agility and effort sufficient to perform job duties safely and effectively.
• Ability to make valid judgments and decisions.
• Available to work additional time on weekends holidays before or after normal work hours when necessary.
• Must work well in a team environment and be able to work with a diverse group of people and customers.
• Virtual workers must comply with remote work policies and agreements.

The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such you will be requested to provide emergency after hours contact numbers to include your home and cell phone numbers if you have those services.Culture Engagement and Connection:At GCI we foster an environment where the unique perspectives of our employees customers and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce ensuring equal opportunities for every Trailblazer.EEO:GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race color religion national origin age sex sexual orientation gender identity marital status mental or physical disability veteran status or any other status or classification protected under applicable state or federal law.DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties responsibilities and qualifications required of employees assigned to this job.All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.