Associate II, Sales Support
Associate II, Sales Support
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Job Description
Accelerate your career. Join the organization thats driving the worlds technology and shape the future.
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population we play a vital role in the worldwide IT sales channel bringing products and services from technology manufacturers and cloud providers to businesstobusiness technology experts. Our market reach diverse solutions and services portfolio and digital platform Ingram Micro Xvantage set us apart. Learn more at
Come join our team where youll make technology happen in surprising ways. Lets shape tomorrow itll be a fun journey!
The pay rate for this role is $20.40/hr
Hybrid Work Schedule (3 days onsite)
Why Ingram MicroWe offer world classbenefits and 401K beginning onday 1 of employment including:
- Medical Dental and Vision
- 401K Matching
- Vacation Time Sick Days and Holiday Pay
- Work Life Balance
- Paid Parental Leave
- Tuition Reimbursement
- Bonus Opportunities
- HSA and FSA
- Life Insurance
- Short and LongTerm Disability
- Employee Resource Groups
- Employee Referral Bonuses
Additional Perks:
- Mentorship andbest in industry careergrowthopportunities
- Team building events including quarterly food events and meals for Thanksgiving and Christmas food truck parties and Spirit Week celebrations
- Fundraisers for local charities
Position Summary:
Ensures all sales orders are processed in an efficient and accurate manner and that delivery deadlines are met. Provides support to a team of sales (inside/outside) representatives. Works with sales management sales reps and customer service to process customer orders and/or change orders. Verifies and reviews the accuracy of orders. Responsible for monitoring overall account activity for assigned group. Tracks data and creates reports regarding market conditions sales results team earnings etc. May be responsible for lead and order management activities for specified area of sales group (separated by account size or geographic territory). Takes orders on selfqualified leads when appropriate. Prepares product/license quotes as needed for presales customers.
What you bring to the role:
Established and productive individual contributor. Works under moderate supervision. Problems faced are typically routine but may at times require interpretation or deviation from standard procedures. Makes minor adjustments to working methods. Communicates information that requires explanation or interpretation.
Provides administrative or technical support at an intermediate level. Still gaining or have attained full proficiency in their specific area of discipline. Works on assignments that are semiroutine in nature but recognizes the need for occasional deviation from accepted practice.
Works under moderate supervision. May seek the advice of senior personnel in the functional area. Normally follows established procedures on routine work requires instructions only on new assignments.
High School Diploma or equivalent 2 year degree preferred. 3 years of general experience or 2 years functional experience. Applies acquired job skills and company policies and procedures to complete assigned tasks. Full proficiency in both English and Spanish is required for this position.
The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidates primary work location pay grade and variable compensation plan. Individual base pay within each range depends on various factors in addition to primary work location such as complexity and responsibility of role job duties/requirements and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.
At Ingram Micro certain roles are eligible for additional rewards including merit increases annual bonus or sales incentives and longterm incentives. These awards are allocated based on position level and individual performance. employees have access to healthcare benefits paid time off parental leave a 401(k) plan and company match shortterm and longterm disability coverage basic life insurance and wellbeing benefits among others.
This is not a complete listing of the job duties. Its a representation of the things you will be doing and you may not perform all these duties.
Please be prepared to pass a drug test and successfully pass a preemployment (post offer) background check.
Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity or expression sexual orientation national origin genetics disability age veteran status or any other protected category under applicable law.
Required Experience:
IC
Employment Type
Full-Time
