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FuturePlan is the nations largest thirdparty administrator (TPA) of retirement plans partnering with advisors in all 50 states. FuturePlan delivers the best of both worlds: hightouch personalized service from local TPAs backed by the strength and security of a large national firm Ascensus. Our roots go back decades with nearly 30 outstanding legacy firms now joined together to deliver unmatched levels of service innovation and expertise to a fastgrowing client base from coast to coast. The FuturePlan team includes more than 500 credentialed plan professionals 60 actuaries and one of the industrys largest inhouse ERISA teams. Learn more at .
The 3.16 Operation Specialist plays a key role in supporting the 3.16 Center of Excellence (COE) by overseeing and assisting with administrative responsibilities typically managed by the plan sponsor. In partnership with the Fiduciary Consultant this position provides operational support throughout the retirement plan lifecycle ensuring accurate and timely execution of daytoday tasks. The role involves interaction with recordkeepers and at times clients as well as mentoring team members in alignment with the 3.16 COE service models. The 3.16 Operations Specialist is expected to meet defined service and processing goals demonstrate strong communication and problemsolving skills and contribute as a Subject Matter Expert (SME) or Project Lead when needed.
DUTIES AND RESPONSIBILITIES
Plan Operations & Compliance Support:
Determine participant eligibility throughout the plan year.
Review and distribute enrollment materials in accordance with plan provisions.
Approve distributions and loans on behalf of the plan sponsor.
Review vesting and distribution campaigns annually.
Ensure plan operations comply with the governing plan document and applicable regulations.
Review sign and file Form 5500s; complete Form 5500 late deposit
Prepare and send out Summary Annual Reports (SARs) Annual Notices and other yearend reporting notices.
Complete data integrity reviews forceout distributions and plan enrollment reviews.
Communication & Documentation:
Act as a primary point of contact for consultants installation coordinators payroll team and FuturePlan associates regarding 3(16)related inquiries.
Archive all relevant communications for 3(16) access and signing authority records.
Communicate significant issues or concerns to appropriate leadership in a timely and clear manner.
Process Management & Optimization:
Manage and optimize existing 3(16) processes; develop new procedures as needed.
Lead and/or support the delivery of required annual notices and prefilled census reporting.
Oversee the proper completion of Required Minimum Distributions (RMDs) ERISA and Fidelity bond reviews and maintenance of the fiduciary log.
Ensure proper handling of Personally Identifiable Information (PII).
Team Leadership & Subject Matter Expertise:
Develop technical skills to serve as a Subject Matter Expert (SME) for designated processes.
Provide direction and guidance to the team; mentor other team members as needed.
Serve as Project Lead for highpriority projects and initiatives.
Create and assist with project schedules including defined scopes objectives and timelines.
Contribute to decisionmaking and process improvement efforts across the 3(16) Operations Team.
Support and maintain responsibilities associated with the 3(16) Plan Admin mailbox.
Responsible for protecting securing and proper handling of all confidential data held by Ascensus to ensure against unauthorized access improper transmission and/or unapproved disclosure of information that could result in harm to Ascensus or our clients.
Our IClient service philosophy and our Core Values of People Matter Quality First and Integrity Always should be visible in your actions on a daytoday basis showing your support of our organizational culture.
Assist with other tasks and projects as assigned
BASIC/MINIMUM QUALIFICATIONS
Bachelors degree (B.A. B.S.) in business accounting human resources or equivalent business experience
Highly organized with an attention to detail
Ability to work in fast paced everchanging environment
Ability to manage multiple tasks simultaneously
Creative problem solving and critical thinking skills
Intermediate knowledge of MS Office Suite
Selfmotivated responsive and efficient
Able to lead projects as requested
Able to work independently with minimal supervision
Ability to effectively assess risk
Team player willing to help where needed
Selfmotivated eager to learn and grow
Proactive innovated thinker
Effective communication skills
Exceptional customer service skills
Retirement administration and plan design experience in a professional environment
Experience with databases and data management
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Required Experience:
Unclear Seniority
Full-Time