Data Entry Customer Service
Data Entry Customer Service
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Job Description
Data Entry Customer Service
Company: Pattern Promotions
Location: Miami FL
Salary: $18.50 23.00 per hour
Job Type: FullTime
About Us
At Pattern Promotions we are a dynamic and innovative promotional products company dedicated to delivering quality solutions for our clients. Our mission is to help brands reach new heights through customized promotional items and exceptional service. As a team we are committed to excellence creativity and a customercentric approach. Join us and be a part of a company that values your contribution and growth!
Job Description
We are seeking a detailoriented and motivated Data Entry Customer Service representative to join our dynamic team. In this role you will play a crucial part in ensuring the smooth operation of our customer service processes. You will be responsible for entering customer information accurately into our database maintaining records and assisting with any inquiries or issues customers may have.
Responsibilities
- Enter and update customer data in the database with high accuracy.
- Respond to customer inquiries via phone email and chat in a timely manner.
- Maintain customer records and files to ensure information is uptodate and organized.
- Provide assistance to customers in resolving issues and complaints efficiently.
- Collaborate with other departments to ensure seamless communication and service delivery.
- Generate reports on customer data and service performance as needed.
Skills & Qualifications
- High school diploma or equivalent required; Associates or Bachelors degree preferred.
- Proven experience in data entry or customer service roles.
- Excellent typing skills with a high level of attention to detail.
- Strong verbal and written communication skills.
- Ability to work independently as well as part of a team.
- Proficiency in using computer software including word processing and spreadsheet applications.
Benefits
- Competitive salary and performance bonuses
- Health dental and vision insurance
- 401(k) retirement plan with company match
- Paid time off and holidays
- Professional development and training opportunities
- Friendly and supportive work environment
Join us at Pattern Promotions and help us continue to deliver highquality personalized service to our clients!
Employment Type
Full-Time
