Receptionist/Cashier
Receptionist/Cashier
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Job Description
Receptionist/Cashier
At Byers Automotive we strive to make every customer a customer for life. As a family owned and operated business since 1897 we know happy employees make happy customers and we reward individuals who are ready to work hard and stay motivated. Every employee at Byers Automotive is absolutely critical to its success. Our promise is to keep delivering the same award winning service and value that our community has come to expect from our dealership through the years.
Benefits
- Medical Dental & Vision
- Flexible Spending Accounts
- Short & Long Term Disability
- Life Insurance
- 401K Plan Company Match
- Vacation Pay
- Paid Holidays
- Growth opportunities
- Paid Training
- Employee vehicle purchase plans
- Family owned and operated
- Long term job security
- Health and wellness
- Flexible Work Schedule
- Discounts on products and services
Byers is an Equal Opportunity Employer conducting business in a drug free work environment.
Responsibilities
Calculate the customers bill using the dealerships computer system
Receive cash checks and credit card payments from customers and record the amount received on the repair order and/or counter ticket
Make change accurately and issue receipts to customers
Answer phones and direct consumer to the proper department and follow up in a timely manner
Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
Operate switchboard telephone system
Communicate with callers in a professional friendly and efficient manner striving to minimize the amount of time customers spend on hold
Assist the managers with various clerical duties as needed
Be friendly professional courteous and efficient when working with all customers and employees
Familiarize yourself with department structures & internal procedures for assisting customers efficiently
Qualifications
Experience with Microsoft Office suite is a plus
Available to work flexible hours on weeknights & weekends
Ability to communicate customers interests needs and requests to management and sales personnel
Professional personal appearance
Clean driving record
Employment Type
Full-Time
