Program & Change Lead
Program & Change Lead
Posted on :
17-05-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
17-05-2025
Job Description
We are a lean nimble and highly adaptive team that works seamlessly and transparently with our Brands in order for them to take the spotlight. We focus our efforts and talents to drive best practices capture new opportunities and accelerate performance across our portfolio of brands. Joining the a.k.a. Brands team means rolling up your sleeves digging into challenges creating and implementing new strategies and not being limited to the confines of a job title or job description. We all play on the same team and value the insights and contributions that every member of our team makes daily.
We are seeking a strategic and handson Program & Change Lead to drive business readiness adoption and stakeholder engagement for a major
multiyear transformation program replacing key components of our core enterprise platform including ERP POS Order Management
Merch Planning and Product Information Management systems.
This role focuses on leading the change and enablement workstream ensuring impacted teams across the US and Australia are
supported through the transition. Youll work closely with program leadership delivery teams and vendors to embed change planning into
execution while championing a structured yet pragmatic approach to transformation.
Key Responsibilities:
Change Leadership
- Lead the planning and execution of change impact assessments business readiness plans and stakeholder engagement strategies across all departments in our US region
- Facilitate the adoption of new processes systems and operating models by working closely with business stakeholders business analysts and engineering leads
- Work closely with our program manager senior business analysts & engineering leads to own change impact assessments & business readiness planning across departments & geographies
- Define and manage structured approaches to change using frameworks such as Lean Change ADKAR or Agile Change Delivery
- Develop and oversee stakeholder communications training needs analysis and the delivery of enablement materials such as quick reference guides and walkthroughs.
- Drive readiness for golive including user onboarding dress rehearsals and hypercare planning to ensure a smooth transition into businessasusual operations.
Business Analysis Collaboration
- Assist business analysis with discovery workshops with various stakeholders to understand business goals pain points and desired future states within the context of a specific workstream
- Help document current and future state processes including crossfunctional process mapping capability models and impact assessments
- Elicit and document business functional and nonfunctional requirements that are clear testable and actionable
- Collaborate with architects and delivery leads to shape solution design and roadmap decisions
Skills & Experience
- 8 years in change management change leadership or organizational transformation roles within complex enterprise environments
- Proven success in leading change initiatives tied to largescale technology or process transformation programs
- Strong leadership and facilitation skills across crossfunctional teams vendors and senior leadership
- Deep experience with both traditional waterfall and agile/hybrid delivery methodologies
- Strong commercial and vendor management experience including contract negotiations and milestone tracking
- Excellent written and verbal communication skills with experience presenting to executivelevel stakeholders
- Experience in the retail ecommerce or supply chain sectors highly desirable
- Demonstrated expertise in change management and stakeholder engagement across multilocation environments
Qualifications & Tools
- Certification in Change Management (e.g. Prosci APMG Lean Change) strongly preferred.
- Certification in PRINCE2 PMP PROSCI or Agile/Scrum methodologies
- Proficiency with project management and collaboration tools such as Jira & Confluence
- Familiarity with TOGAF or enterprise architecture concepts is a plus
$123500 $134700 a year
The actual base salary offered depends on a variety of factors which may include as applicable the qualifications of the individual applicant for the position years of relevant experience specific and unique skills level of education attained certifications or other professional licenses held and the location in which the applicant lives and/or from which they will be performing the job. All candidates are encouraged to apply.
As part of your application we ask that you complete a short written submission to help us better understand your realworld experience
and communication style.
Describe the most complex project youve ever been involved in.
Your response should include:
1. Project Overview
Scope industry systems involved
Project duration
Your role in the project
2. Stakeholders
Approximate number and types of stakeholders (e.g. business technical vendors Clevel)
For stakeholders who we particularly important how did you identify and engage with them
3. Why It Was Complex
What factors made this project particularly challenging (e.g. scale ambiguity integration pace)
4. Your Contribution
How you approached the analysis documentation stakeholder engagement or problemsolving
What impact your work had on project outcomes
5. Key Learnings or Reflections
How did you go about reflecting on the lessons of the project
What you learned and what youd do differently next time
Format & Submission Guidelines
Format: PDF or Word document
Length: Max 12 pages (concise and to the point)
Benefits of Working at a.k.a. Brands:
Working with a bestinclass company requires a bestinclass benefits and compensation offering. When taking on a role at a.k.a. Brands you will receive:
> Competitive marketbased compensation and financial incentives.
> A full range of companysponsored health and welfare benefits
> A sector leading 401(k) retirement program that matches 100% of your contributions up 5% of your pay
> Company Employee Stock Purchase Plan with a 15% discount
> Generous discounts across our directtoconsumer brands.
> A timeoff package that includes 35days off per year
> Learning development and stretch opportunities to help grow your career.
Equal Employment Opportunity Statement
a.k.a. Brands is an equal opportunity employer. We are committed to creating a diverse and welcoming workplace. To facilitate this we actively promote a culture of inclusivity internally and encourage both those with nontraditional backgrounds and candidates that identity as part of a traditionally marginalized community to apply for opportunities with us and our portfolio of brands. Additionally we routinely review our hiring practices and recruiting sources to eliminate both potential and actual bias in the hiring process.
If you need assistance or accommodation during the hiring process due to a disability please contact us at Please note that we do not respond to application inquiries or resume submissions via this email address.
CCPA Notice at Collection for California Employees and Applicants click here.
#akaBrands #akaBrandsCareers #akaYourCareer
Principals Only. No Agencies Please.
Employment Type
Full-Time
Key Skills
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