Housekeeping Manager - Non-Exempt
Housekeeping Manager - Non-Exempt
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Position Summary:
The Hourly Housekeeping Manager plays a key leadership role within the Housekeeping Department at the Fairmont Olympic Hotel. This position is responsible for supporting the daytoday operations of the department ensuring the highest level of cleanliness efficiency and service standards throughout guest rooms public areas and backofhouse spaces. The ideal candidate will lead by example and embody the Fairmont brand values of excellence care and attention to detail. This handson leader will coach motivate and guide room attendants and public area staff to consistently deliver exceptional luxury service.
Key Responsibilities:
- Operational Leadership
- Oversee daily housekeeping operations during assigned shifts ensuring guest rooms corridors and public areas meet luxury cleanliness and presentation standards.
- Assign and monitor daily tasks for Room Attendants Housepersons and Public Area Attendants.
- Conduct inspections of rooms and public areas to ensure adherence to Fairmont brand standards.
- Coordinate with Front Office and Engineering to address room status maintenance needs and guest requests in a timely manner.
- Respond promptly to guest concerns and ensure service recovery is handled with care and professionalism.
- Team Development & Coaching
- Lead by example by modeling service excellence and a strong work ethic.
- Provide coaching recognition and realtime feedback to colleagues.
- Support new hire onboarding and onthejob training ensuring understanding of safety cleanliness and service standards.
- Foster a positive and inclusive work environment that supports collaboration and colleague success.
- Administrative & Compliance
- Ensure adherence to health safety and sanitation protocols.
- Track attendance productivity and report any performance concerns to senior leadership.
- Maintain proper inventory levels of linens amenities and cleaning supplies during shift and assist in ordering processes as needed.
- Prepare shift reports and communicate key information to the next shift and management team.
Qualifications :
Qualifications:
- Applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment without the need for employer sponsorship.
- Between 12 years of progressive leadership experience in housekeeping or front desk preferably within a luxury hotel environment.
- Strong attention to detail with the ability to inspect work and ensure standards are met.
- Exceptional communication and interpersonal skills.
- Ability to prioritize and handle multiple tasks in a fastpaced environment.
- Demonstrated ability to lead and motivate a diverse team.
- Flexible with schedule including evenings weekends and holidays as required.
- Proficient in English; bilingual abilities are an asset.
- Working knowledge of Microsoft Office and hotel housekeeping systems preferred.
Legal Requirement:
Applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment without the need for employer sponsorship.
Physical Requirements:
- Must be able to stand and walk for extended periods.
- Frequent bending kneeling pushing pulling and lifting up to 30 lbs.
- Ability to navigate stairwells and service areas as required.
What We Offer:
- Bases salary of $65000 $70000 (based on experience) this is a nonexempt role and is eligible for overtime pay.
- Complimentary employee meals during shifts.
- Uniforms provided and laundered by the hotel.
- Opportunities for career development within the Fairmont and Accor hotel network.
- Discounted travel rates at Fairmont and Accor properties worldwide.
- A positive inclusive and dynamic work environment in Seattles premier luxury hotel.
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
We are an equal opportunity employer. All offers contingent on background check and EVerify.
Do what you love care for the world dare to challenge the status quo! #BELIMITLESS
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
