VIP Server
VIP Server
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Under general supervision the VIP Attendant maintains the cleanliness of the VIP Lounge and ensures adequate stock levels of food condiments and supplies. VIP Lounge Attendants are part of the Ladies & Gents of Belterra Park program.
The Ladies and Gents of Belterra Park will represent and highlight the Pinnacle/Ameristar brand by offering a continuous entertainment experience for Belterra Pak guests and the general public through beverage service entertainment routines modeling and public relations activities.
Responsible for learning and being familiar with all of Pinnacle Entertainment Inc.s room outlets Attendant functions and for being able to answer general questions regarding the property.
Maintain a wellgroomed neat and clean appearance in accordance to the requirements of the Ladies & Gents of Belterra Park contract.
Models appears in television radio and print (including billboards) advertisements and performs public relations activities.
Performs individual or group entertainment routines similar to a Las Vegas presentation at designated Property or offProperty locations.
Anticipate the guests needs and respond appropriately with a sense of urgency.
Acknowledge guest when entering lounge and within 1 minute of being seated.
Recognize guests with a friendly courteous greeting and inform them of any specialty cocktails promotions events and other information on all aspects of Pinnacle Entertainment Inc.s services and facilities.
Assist guests with beverage and food selection demonstrating salesmanship with complete product knowledge. Anticipate identify and provide for guest needs.
Accurately enter guest order information into POS screen in a timely manner.
Take beverage and food orders from serving staff or directly from patrons.
Adhere to company policy by measuring all drinks and using a jigger.
Adhere to benefits pertaining to Owners Elite and Preferred card membership.
Accurately account for and collect payment for all drink orders through POS system in a timely manner.
Pour and serve wine and bottled or draft beer. Mix ingredients such as liquor soda water sugar and bitters to prepare cocktails and other drinks.
Deliver beverage and food orders to guests throughout assigned section in a timely manner.
Make routine rounds of assigned section to obtain beverage orders such as wine bottled or draft beers and nonalcoholic beverages with proper garnishes from guests; to provide superior beverage services; and to ensure guests ordering and consuming alcoholic beverages are at least 21 years of age.
Discretely clear individual settings from guest tables as each course is completed.
Maintain dining room by collecting used glassware silverware dishes ashtrays and debris.
Assist with BOH kitchen staff stocking plates napkins and silverware on the food bar during meal periods.
Provide amenities to guests such as matches and ashtrays.
Clean organize and stock service area/bar with supplies such as coffee coasters glassware ashtrays and alcohol using a par sheet to keep supplies to designated par.
Clear clean stock and set up dining room tables and bar to VIP standards.
Limit problems related to guests excessive drinking by providing responsible alcohol service and applying any training from the responsible alcohol certification course.
Participate in liquor glassware removal ensuring compliance with all Ohio Gaming Commission regulations.
Clean glasses utensils and bar equipment. Arrange bottles and glasses to make attractive displays.
Clean bars work areas and tables. Order or requisition liquor and supplies.
Slice and pit fruit for garnishing drinks.
Required to participate in wearing special event uniforms provided for Holidays and other special occasions deemed by management.
Carry out and follow through with preparation and other requirements of all event requests on and off property.
Observe and adhere to Health Department regulations regarding food handling storage proper steam table temperature and cleanliness of work environment.
Abide by all State State Gaming Federal and Corporate liquor Regulations. Also pertaining to serving alcoholic beverages to minors and intoxicated guests.
Use and maintain all assigned areas and equipment in a sanitary safe and effective manner.
Consistent attendance at company/restaurant training programs as they are scheduled.
Carry out duties with attention to detail sanitation and safety.
Complete opening closing and other side duties as assigned by the supervisors.
Pass all tests given including the training in order to retain the knowledge needed to be an effective server.
Possess the resiliency to deal with difficult guests in all types of business conditions and possess the abilit
Perform all job functions assigned by management in conjunction with the guidelines described in the Standard Operating Procedures manual to ensure consistent execution of company and department standards.
Qualifications :
- Must be at least 21years of age.
- Must pass the Bartenders Qualification Assessment Test.
- Must meet the minimum number of Bartending hours required.
- Must be able to obtain and maintain valid gaming registration.
- Must be able to obtain and maintain responsible alcohol service skills and abilities are typically acquired through at least 2years experience directly related to the accountabilities specified.
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class.
Remote Work :
No
Employment Type :
Parttime
Employment Type
Part-time
