Call Center Agent
Call Center Agent
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Job Description
Join Our Team at Pattern Promotions Call Center Agent
About Us: In a rapidly changing world innovation and creativity are essential. At Pattern Promotions we encourage our team to think outside the box challenge the status quo and develop fresh ideas. We believe that diversity of perspectives drives innovation and we are committed to staying at the forefront of the latest trends and technologies.
Position: Call Center Agent
Location: Atlanta GA
Schedule: Weekends Off
Salary: $780 $1125 per week
Job Description: We are seeking a dynamic and motivated Call Center Agent to join our growing team. In this role you will be the first point of contact for our customers providing exceptional service and support. As a Call Center Agent you will be responsible for handling inbound and outbound calls addressing customer inquiries and resolving issues promptly. Your ability to communicate effectively and empathize with customers will be crucial in enhancing their overall experience.
Responsibilities:
- Receive and respond to incoming calls in a professional manner
- Assist customers with inquiries and provide accurate information
- Resolve customer complaints and issues effectively and efficiently
- Document customer interactions and maintain detailed records
- Follow up with customers to ensure their issues are resolved
- Meet or exceed performance metrics and targets set by the management
Qualifications:
- High school diploma or equivalent; associate degree is a plus
- Proven experience in a customer service role preferably in a call center
- Excellent verbal and written communication skills
- Strong problemsolving abilities and attention to detail
- Ability to work in a fastpaced environment and handle multiple tasks
- Proficiency in using computer systems and software applications
Benefits:
- Weekends off for a balanced worklife schedule.
- Competitive weekly salary ranging from $780 $1125.
- Excellent growth opportunities within our company.
- Supportive and innovative work environment.
- Ongoing training and professional development to advance your career.
If youre ready to launch your career in Call Center Agent with a company that values innovation and growth apply now! Join Pattern Promotions and be part of a team where your ideas and dedication make a difference.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
