Construction & Implementation Technician III

Description

$2500 Hiring Bonus! GCIs Construction & Implementation Technician III is a fieldbased technician position working closely with engineering and project management offices to develop construct deliver and deploy network infrastructure and architecture including outside/inside plant applications. Maintains system wide oversight and network integrity within all plant systems and architecture network and business facilities across Alaska and occasionally in the lower 48. Work locations include customers residential property business properties field and central offices.

*This position may be assigned to any area needed to support Technology Solutions and network repairs including outside plant construction business and network facilities.

ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS:

• Construction design and implementation of network facilities and delivery architecture to maintain network integrity in accordance with industry standards and best practices.
• Implementation and installation modification testing and turnup procedures of video voice and data circuits and equipment to include terrestrial satellite microwave optical hybrid fiber coax and ethernetin accordance with industry standards and best practices.
• Support and install equipment racks cabinets for central remote and field offices to include rack support pedestals cable trays bracing optical enclosures and all relevant cabling infrastructure etc.
• Accurately read interpret evaluate apply implement and update information from system maps equipment readings test parameters construction and design work orders associated engineering drawings and followup documentation.
• Coordinate and oversee contract resources i.e. installers technicians electricians HVAC contractors.
• Collaboration and coordination with Construction and Implementation technicians engineering and operations staff companywide leadership and business and residential customers.
• Daily reporting and communication using both PC and mobile devices for email text and video chat. Written and photo site documentation.
  • Ability to accurately communicate information virtually (i.e. Teams) over the phone and inperson.
  • Ability to accurately read write and respond to routine business correspondence such as emails chat messages policies procedures reports.
  • Understanding of industry standard implementation and installation modification testing and turnup procedures of video voice and data circuits and equipment.
  • Understanding of construction design and implementation of network facilities and delivery architecture.
  • Understanding of electronics and telephony equipment fieldbased construction and implementation.
  • Analytical skills and demonstrated ability to accurately read interpret/evaluate apply/implement update information from system maps equipment readings test parameters construction and design work orders associated engineering drawings and followup documentation.
  • Ability to follow company and OSHA guidelines for safe work practicesand comply with company driver safety program.
  • Thorough understanding of safe work practices when working at heights and fall protection requirements. Safety first mentality.

COMPETENCIES:

• ACCOUNTABILITY Takes ownership for actions decisions and results; openly accepts feedback and demonstrates a willingness to improve.
• BASIC PRINCIPLES Interacts with people in a way that builds mutual trust confidence and respect; adheres to GCIs Code of Conduct for Employees the Basic Principles.
• COLLABORATION Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances.
• COMMUNICATION Conveys thoughts and expresses ideas appropriately and professionally.
• COMPLIANCE Follows internal controls; protects confidential information; abides by GCIs Code of Business Conduct & Ethics.
• CUSTOMER FOCUS Demonstrates commitment to service excellence; gives high priority to customer satisfaction.
• RELIABILITY Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings training and other work obligations.
• RESULTS Uses a combination of job knowledge initiative sound decision making innovation adaptability and problem solving.
• SAFETY & SECURITY Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.
• Proficient computer skills and MS Office knowledge (e.g. Outlook Teams Word Excel) to complete job duties effectively such as using the company intranet and to accurately retrieve and input information into database or equivalent.

Additional Job Requirements:

This is an advanced level position within the telecommunications fieldbased construction & implementation technician discipline requiring a comprehensive understanding of network infrastructure and documentation telecommunications installation modification and test procedures. Collaborates with senior technicians and engineers in the development construction and delivery of equipment installations statewide. Handles moderately complex installations and problems applying judgement in analyzing and resolving problems. Organizes daily workload and priorities while receiving limited instructions on routine work and new assignments. Requires minimal supervision to complete tasks on time with some latitude of judgement. Develops proficiency in guiding and mentoring junior technicians and supports senior technicians.

Essential Duties:

Network & Equipment Adds Moves and Changes

• Perform advanced OSP network construction implementation routine preventative and corrective maintenance testing and repairs construction management of facilities optical and electronic equipment providing video voice and data services to maintain network integrity.
• Install and remove service and nonservice affecting equipment cabling new network infrastructure and devices test and turnup across urban and remote Alaska with senior technician support and occasional travel to the lower 48 states.
• Advanced implementation and installation of central office equipment racks and cabinets rack support pedestals cable trays bracing main distribution frames and fuse and power distribution panels.
• Install identify and terminate various types of cabling and wiring including coax ethernet optical waveguide data and power cables under light supervision.
• Perform test and turnup procedures of all equipment installed to industry specifications and best practices; troubleshoot technical issues as needed.

Documentation & Communication

• Complete company and department specific documents prints daily reporting and engineering updates maintaining network integrity and matter of record.
• Communicate with SMC or Dispatch to update and complete repair or trouble tickets.
• Assist with new installations and trouble tickets in a timely manner.
• Verify accuracy of written work order and ensure all documentation is updated in a timely manner.
• Escalate more complex issues as needed to the appropriate department or management team.

Field Design & Collaboration

• Work with senior technicians and respond to outages or other duties as required.
• Guide train and mentor less experienced technicians.
• Design test fixtures analyze test results and document tests performed on components.

Additional Competencies:

• Advanced understanding and implementation of antennas antenna foundations towers waveguide ice bridges grounding system fences and HVAC units.
• Advanced understanding of electronics and telephony equipment ability to accurately interpret and apply GR.1275 NEC NESC OSHA FCC industry standard and municipal practices company rules and regulations.
• Demonstrated ability to work with and assist junior and senior level technicians.
• Advanced ability to install test modify and repair a wide range of central office remote office and field office support equipment including cabling power distribution and grounding framework air handling controls and alarm reporting systems with adept knowledge of relevant test equipment procedures troubleshooting of circuits and equipment.
• Advanced knowledge of proper installation practices of central office racking and framing equipment operation testing and troubleshooting of a wide range of telecommunications equipment including but not limited to routers hubs satellite modems and antenna systems protection switches and amplifiers VSAT stations microwave radio systems switches M&C Equipment DLC systems channel banks structured cabling systems DACS systems fiberoptic multiplexers highspeed data circuits and equipment and distributed data networks.
• Intermediate level understanding of KU KA C Band dishes and infrastructure cellular microwave equipment towers and shelters AC and DC power systems grounding in a central office and remote office environment 48volt direct current power systems with an understanding of general safety regulations.
• Advanced knowledge of fiberoptics coax and network cabling and telecommunications and electronic installation procedures in all environments.

Minimum Qualifications:

Required: *A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a yearforyear basis

• High School diploma or equivalent.
• Minimum of eight (8) years of experience in a telecommunications role or related background including at least three (3) years of complex related network experience. *
• NCTI System Technician certification orenrolled within 90 days and complete the course within 6 months or approved equivalent.
• Upon hire may be required to complete and maintain Company or other applicable training and certifications including Pole/Tower Climber AK DOT Bucket Truck and AK DOT Approved Flagger certifications.
• Additional certifications or successful course completion may be required within a defined period after position acceptance.

Preferred:

• Associates degree in electronics or relevant field telecommunications trade school or equivalent training.
• Prior certification as a tower climber.
• Telecommunications experience.
• Other relevant telecom industry or job specific certifications.

DRIVING REQUIREMENTS:

• This position requires driving a companyowned vehicle company provided vehicle or a personal vehicle on behalf of the company. Must possess and maintain a valid drivers license proof of insurance a satisfactory driving record and successfully complete Defensive Driving course.

PHYSICAL REQUIREMENTS and WORKING CONDITIONS:

• Statewide travel may be required to assist other systems personnel including on a variety of aircraft both large and small ATVs and other vehicles in remote Alaska. Lodging may include tents outbuildings or equipment rooms without plumbing.
• Work includes working inside and outside in typical cold weather conditions.
• Subject to adverse weather and driving conditions.
• Work performed below overhead construction and in trenches to 10 feet in depth.
• Tasks performed around highpower electrical conductors and gas lines.
• Work areas can be cramped dark dusty damp wet stuffy sticky smelly hot and/or cold.
• May encounter unrestrained animals/pets.
• High degree of balance coordination and strength needed to safely and routinely ascend descend and work atop poles towers and ladders with tools and equipment.
• Daily moving traversing and positioning self on varied uneven or unstable surfaces such as roofs and in trenches often hampered by weather elements.
• Safely move transport position install remove and maneuver equipment and supplies of up to 70pound loads occasionally up to 50pounds more regularly up to 20 pounds frequently.
• High degree of dexterity and coordination to operate hand tools and to connect separate and twist multiple smaller items on a daily basis.
• Visual acuity necessary to identify inspect observe and assess details at near mid and far ranges.
• Ability to clearly distinguish colors for driving identifying cables or other electrical components and safety signage.
• Auditory acuity necessary to operate equipment;capable of distinguishing between equipment signals and the human voice often amidst background noises such as wind rain and traffic.
• Ability to tolerate temperature and weather extremes found in the Alaskan environment (fumes and odors dust low light conditions rain sleet snow hail wind temperature extremes.)
• Ability to work shifts as assigned work in standard office/home office setting and operate standard office equipment.
• Ability to accurately communicate information and ideas to others effectively.
• Physical agility and effort sufficient to perform job duties safely and effectively.
• Ability to make valid judgments and decisions.
• Available to work additional time on weekends holidays before or after normal work hours when necessary.
• Must work well in a team environment and be able to work with a diverse group of people and customers.
• Must be able and willing to work flexible hours including but not limited to overtime oncall and/or additional time on weekends holidays evenings before or after normal shift hours.

Drug Testing: A preemployment drug test and/or participation in an ongoing random drug or alcohol testing program may be required to satisfy conditions the conditions of a contract or proposed contract with a business partner or client.

Fitness For Duty: Ability to pass a preemployment or return to work physical and fitness for duty examination may be required to satisfy conditions of a contract or proposed contract with a business partner or client.

The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such you will be requested to provide emergency after hours contact numbers to include your home and cell phone numbers if you have those services.Culture Engagement and Connection:At GCI we foster an environment where the unique perspectives of our employees customers and fellow Alaskans are celebrated. We add value to our community by nurturing and empowering each member of our workforce ensuring equal opportunities for every Trailblazer.EEO:GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race color religion national origin age sex sexual orientation gender identity marital status mental or physical disability veteran status or any other status or classification protected under applicable state or federal law.DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties responsibilities and qualifications required of employees assigned to this job.All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.