ND Landscape Services has been providing FullService Landscaping for clients in the North Shore and Metro North area since 1980. We are seeking a Landscape Maintenance Account Manager to join our team and lead the effort to deliver exceptional service manage operational efficiency and drive business results. If youre a landscape industry experienced leader with a strong customer service focus and a passion for improving production performance wed love to hear from you!
ESSENTIAL RESPONSIBILITIES
Lead and develop the production team to meet budget goals and performance metrics including gross margin and efficiency.
Drive sales growth by identifying opportunities for upselling maintenance services ensuring sales targets are consistently met or exceeded.
Manage contract renewals and cancellations ensuring high retention and customer satisfaction.
Ensure all work is completed on time within budget and in line with efficiency targets across all service lines.
Oversee the timely completion of contracts work orders and invoicing.
Play a lead role in managing the companys Snow Removal Program.
COMPETENCIES
Strong leadership and team management abilities
Excellent customer service and communication skills
Financial acumen with experience managing budgets and performance metrics
Strong organizational skills and the ability to manage multiple priorities
Detailoriented with a focus on accuracy and efficiency
EXPERIENCE
Landscape Industry Experience Required
Proven experience in a leadership or management role with a strong ability to guide develop and hold team members accountable for performance goals
Experience working with and managing service schedules to ensure timely and efficient delivery of services
Strong sales background with the ability to upsell and drive business growth
Experience in the landscaping industry is a plus
PHYSICAL REQUIREMENTS
Ability to sit stand or walk for extended periods
Ability to work at a computer for extended periods including typing and viewing screens
Ability to travel to client sites as needed
ABOUT US
ND Landscape Services mission is simple: To drive the highest standard of landscape management. Our Core Values are the backbone of our business and guide our hiring process. We are:
Committed to Professionalism and Integrity
Passionate About Continuous Improvement
Dedicated to Creating WINWIN Relationships to Achieve Excellence
A SystemsDriven Company
Operate With a Sense of Urgency
If this position caught your eye apply today! For best consideration include a resume with your application.
Landscape Maintenance Account Manager
