Front Desk Attendant - Holiday Inn Winchester, VA
Front Desk Attendant - Holiday Inn Winchester, VA
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Job Description
About the Front Desk Representative Position
Were looking for an agreeable Front Desk Representative to be the first point of contact for all of our onsite visitors. Youll be maintaining and executing on all receptionist and clerical duties at the desk of our main entrance.
The ideal candidate will have a friendly easygoing personality in addition to being perceptive and disciplined. You should be able to deal with complaints learn quickly and give accurate information. A customeroriented approach is essential.
We want you to make our guests and visitors feel appreciated and valued while on our premises.
Front Desk Representative Responsibilities
Keep our front desk clean presentable and stocked with all the necessary material (pens forms paper etc)
Greet and welcome guests
Answer questions and address complaints
Answer all incoming calls and redirect them. Take and deliver messages as necessary
Receive incoming letters packages etc and distribute them
Prepare outgoing mail by drafting correspondence securing parcels etc
Check sort and forward emails as required
Monitor office supplies and place orders when necessary
Keep updated records and files
Monitor office expenses and costs
Take up other duties as assigned (travel arrangements schedules etc)
Front Desk Representative Requirements
Some experience as a front desk representative agent or relevant position
Familiarity with office machines (e.g. fax printer etc.)
Knowledge of office management and basic bookkeeping
Proficient in English (oral and written)
Excellent knowledge of MS Office (especially Excel and Word)
Strong communication and people skills
Good organizational and multitasking abilities
Problemsolving skills
Customer service orientation
- High School diploma; additional qualifications will be a plus
Employment Type
Full-Time
