Account Manager, Commercial
Account Manager, Commercial
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$ 50000 - 60000
1 Vacancy
Job Description
Job Details
Description
The Parking Operations Account Manager is responsible for administration of all daytoday activities related to parking garage and surface lot management. With over 1000 locations nationwide we are looking to build a strong team. In this role you will directly oversee one or more operations and are responsible for account performance for financial government compliance and customer/client satisfaction objectives. This position is expected to maintain relationships with the present clients to obtain references and leads to new business opportunities. Account Managers are responsible for the accountability training and development of all Premium Parking staff and is expected to inspire associates to continuously improve and develop their knowledge and skills. The Account Manager reports to the Market President.
What We Offer:
- Competitive Medical Dental Vision & Life Insurance
- Paid Time Off
- Monthly Commute and Mobile Phone Stipend
- Tuition Reimbursement
- Disability Insurance (Short & Long Term)
- Accidental & Critical Illness Coverage
- Pet Insurance
Qualifications
What Our Parking Operations Account Managers Do:
- Cultivate and maintain positive strong relationships with clients including responding to client requests and concerns and attending meetings with property owner and real estate management organizations
- Complete weekly financial reports and monthly projections communicating with executive leadership
- Maintain parking software and billing systems
- Maintain familiarity with access and revenue control system hardware and software
- Direct projects related to the physical operation of parking garages and surface lots including cleaning repair equipment maintenance and security. Maintain a first class operation at all times
- Engage in the development of locationlevel financial and operational goals
- Develop and execute marketing and operating strategies and participate in market research and new business development
- Manage all parking personnel. Besides direct daytoday management responsibilities include recruiting training evaluation and salary administration
- Comply with and enforce Premium Parking company policies
- Develop and maintain positive tenant relations
- Manage all aspects of the tenants parking including rent roll maintenance contract files and lease provision compliance
- Lead Special Event planning and execution
- Promote Premium Parking and participate in market research and new business development
What We Look for in a Parking Operations Account Manager:
- Establish a cooperative working atmosphere among staff
- Strong customer service skills and abilities
- Multitask and work independently
- Communicate professionally and effectively with all levels of the organization both verbally and in written form
- Exchange ideas information and options with others to formulate policies and programs and/or arrive jointly at decisions conclusions and solutions
- Apply principles of rational systems to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
- Interpret a variety of instructions furnished in written oral diagrammatic or schedule form
- Proficiently use Microsoft Word and Excel to produce reports and spreadsheets
- Integrate analyses of data to discover facts and/or develop knowledge concepts or interpretations
- Maintain a calm demeanor in emergency situations
- Demonstrate a sense of urgency and timeliness
Minimum Qualifications
- Parking management experience (preferred but not required)
- Ability to lead and motivate team members
- Must be detailoriented and extremely well organized.
- Valid license with 3 years driving experience
- No MAJOR violations (DUI reckless driving negligent homicide) in the past 7 years
- No more than two MINOR violations in the past year (accident speeding)
- No suspensions within the last 3 years
Our company follows all applicable laws and regulations including those related to Ban the Box legislation in certain states. As part of our hiring process we conduct a comprehensive background check to ensure a safe and secure working environment for all employees. This background check may include but is not limited to verifying educational credentials employment history criminal records drug screening and other relevant information. Please be assured that we treat all applicants fairly and in accordance with the law.
Required Experience:
Manager
Employment Type
Full-Time
