Simulation Support Team (SST) Manager 1
Simulation Support Team (SST) Manager 1
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Job Description
Position Description
Serco is seeking a Simulation Support Team (SST) Manager 1 to support the Army National Guard (ARNG) Mission Command Training Support Program (MCTSP) at Gowen Field in Boise Idaho. In this role you will lead the technical and operational efforts required to establish and sustain a robust secure and effective simulation training environment in support of Army readiness.
In this role you will:
- Oversee all training environment support operations including technical coordination networking and exercise design.
- Lead a technical team responsible for:
- Installation integration and troubleshooting of communications software and system configurations.
- Establishing and managing network connectivity and system performance monitoring.
- Conducting system backups recovery and patch management before during and after exercises.
- Applying IAVA patches security updates and remediating vulnerabilities.
- Ensure Mission Training Complex (MTC) capabilities to support simultaneous large and mediumscale JLCCTCsupported exercises.
- Coordinate SST support onsite or at Training Unit Commander (TUC) locations.
- Interpret exercise documents and design suitable system configurations.
- Evaluate system performance logs and error messages and take corrective actions.
- Maintain security compliance with DoD Information Assurance (IA) protocols and system documentation standards.
- Manage user accounts data integrity and ensure operational continuity of simulation systems.
Qualifications
Qualifications
- One of the following:
- Bachelors degree with a minimum of 8 years of experience in military training and training support.
- Masters degree with a minimum of 6 years of experience in military training and training support.
- Technical support and training experience at Brigade level or higher.
- Active DoD Secret security clearance.
- Ability to obtain IAT Level II Certification within 180 days of hire.
- Ability to lift and move up to 50 pounds and maneuver into tight technical spaces.
- Willingness to travel up to 25% and work extended hours during exercises.
- Must be able to work onsite at Gowen Field Boise ID.
To be successful in this role you will have:
- Proven leadership managing technical teams in hightempo simulationdriven training environments.
- Deep understanding of military C2 systems virtual simulations and information assurance protocols.
- Strong decisionmaking skills and experience in autonomous operational support.
Additional desired experience and skills:
- Masters degree in Computer Science IT Cybersecurity or related field.
- Federation Manager experience in DIS or HighLevel Architecture (HLA) environments.
- Prior FA57 or CP36 training background.
- Linux OS certification (e.g. CompTIA Linux Red Hat Certified Systems Administrator).
- Microsoft Certified Solutions Associate (Windows 10 or Server 2012).
- Experience with RedHat Enterprise Linux and Windows server/workstation configuration.
- VMware installation and maintenance expertise.
- Familiarity with tools to deploy 1400 systems using government software deployment solutions.
- Meets DoD 8570.01M IAT III or DoD 8140 DCWF advanced certification requirements.
If you are interested in making an impact with a passionate team submit your application now for immediate consideration. It only takes a few minutes and could change your career!
Company Overview
Serco Inc. (Serco) is the Americas division of Serco Group plc. In North America Sercos 9000 employees strive to make an impact every day across 100 sites in the areas of Defense Citizen Services and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military numerous U.S. Federal civilian agencies the Intelligence Community the Canadian government state provincial and local governments and commercial clients. While your place may look a little different depending on your role we know you will find yours here. Wherever you work and whatever you do we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.
To review Serco benefits please visit: If you require an accommodation with the application process please email: or call the HR Service Desk atoption 1. Please note due to EEOC/OFCCP compliance Serco is unable to accept resumes by email.
Candidates may be asked to present proof of identify during the selection process. If requested this will require presentation of a governmentissued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information please see our Applicant Privacy Policy and Notice.
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco please email .
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race color religion sex sexual orientation gender identity national origin disability veteran status and other legally protected characteristics.
Required Experience:
Manager
Employment Type
Full-Time
