Epic Business Continuity Analyst

Now hiring a Business Continuity Analyst!

Presbyterian Healthcare is hiring Business Continuity Analyst. This position creates and administers technical downtime plans and procedures across the enterprise; assists with facilitation and evaluation of programs testing; ensures plans are current relevant and tested. Maintains relationships with assigned department leadership to establish goals and objectives Business Resiliency programs and initiatives; works directly with Departmental BC Champions to properly identify and fully document departmentlevel business functions and downtime processes. Provides training to Departmental BC Champions; ensures standardization in downtime plan purposes meanings tasks and responsibilities. Facilitates and evaluates tests concerning downtime preparedness and associated procedures. Review and recommend improvements to Annual Business Impact Analyses and Business Continuity Plans with department BC Champions. Establish maintain and address errors in Epic BCA devices and processes.
Position reports to Business Resiliency as part of the Information Security Department.

How you belong matters here.

We value our employees differences and find strength in the diversity of our team and community.

At Presbyterian its not just what we do that matters. Its how we do it and it starts with our incredible team. From Information Technology to Food Services and beyond our nonclinical employees make a meaningful impact on the healthcare provided to our patients and members.

Why Join Us

• Full Time Exempt: Yes
• Job is based at Rev Hugh Cooper Admin Center
• Remote work from home: this job is intended to be conducting in the state of New Mexico.
• Work hours: Varied Days and Hours
• Benefits: We offer a wide range of benefits including medical wellness program vision dental paid time off retirement and more for FT employees.
• Benefits: PRN/PT (working less than a .45 FTE) employee benefits available for this position such as medical gym memberships and an employee wellness program.
• Remote: Open to remote applicants in the United States except for the following states: Wyoming North Dakota Ohio California New York Iowa and Illinois

Prefer Qualifications

This position is an onsite position.

• COMP TIA A Certification
• Working knowledge from within a technology environment utilizing EPIC BCA Microsoft Windows and Citrix.
• Preferred experience using Service Now
• Installing configuring and updating software applications and operating systems

• Bachelors Degree in Computer Science Healthcare Administration Business Management or related
  Field 6 years of additional experience can be substituted in lieu of degree.
• 3 years of experience in desktop support service desk or customer facing technology role.
• Basic Certification in Comp TIA A.
• Working knowledge from within a technology environment utilizing EPIC BCA Microsoft Windows and Citrix.
• Preferred experience using Service Now.
• Installing configuring and updating software applications and operating systems
• Troubleshooting and resolving network connectivity issues
  
  

• Creates and administers clinical technical end user device downtime plans and procedures across the enterprise.
• Assists with facilitation and evaluation of programs testing.
• Ensures technical downtime plans are current relevant and tested.
• Develop and maintain the user base consistent with organizational objectives and priorities.
• Formulate best practice processes and procedures based on regulatory compliance and organizational best practices for technical downtime.
• Ability to develop long range goals and strategies around discovery data loss retention and awareness.
• Develop regular reporting and metrics around all programs of responsibility to the Director of Business Resiliency.
  Operational Excellence
• Able to operate with a reasonable degree of independence regarding project management activities including development of project plans and time estimates.
  
  

All benefitseligible Presbyterian employees receive a comprehensive benefits package that includes medical dental vision shortterm and longterm disability group term life insurance and other optional voluntary benefits.

Wellness
Presbyterians Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your wellbeing. Earn gift cards and more by taking an active role in our personal wellbeing by participating in wellness activities like wellness challenges webinar preventive screening and more.

Why work at Presbyterian
As an organization we are committed to improving the health of our communities. From hosting growers markets to partnering with local communities Presbyterian is taking active steps to improve the health of New Mexicans.

About Presbyterian Healthcare Services
Presbyterian exists to improve the health of patients members and the communities we serve. We are locally owned notforprofit healthcare system of nine hospitals a statewide health plan and a growing multispecialty medical group. Founded in New Mexico in 1908 we are the states largest private employer with nearly 14000 employees including more than 1600 providers and nearly 4700 nurses.

Our health plan serves more than 580000 members statewide and offers Medicare Advantage Medicaid (Centennial Care) and Commercial health plans.

AA/EOE/VET/DISABLED. PHS is a drugfree and tobaccofree employer with smoke free campuses.