Keystone Advisors is looking for a Emergency Department Registration Supervisorto support one of our healthcare clients in Chicago.
Job Summary
The Emergency Department Registration Supervisormonitorsevaluates and supervises the qualityappropriateness and daily functions of staff within the Patient Access Department. Maintains the accounts receivable systems for optimum performance in tracking and collection of accounts receivable. Promotes quality review by initiating and participating in specific reviews/audits and assists with quality monitoring. Job Duties
Monitors and evaluates the quality and appropriateness of work performed by Patient Access staff and addresses performance issues.
Supervises the daily functions of admitting bed control same day surgeriescentralized registration precertification and financial counseling staff within the constraints of the overall department strategy set forth by the client management of Patient Access.
Conducts performance reviews based on set performance goals as established by client Leadership of Patient Access.
Assists in recruiting interviewing hiring performance monitoring retention initiating/follow through with disciplinary action and termination of staff in consultation with Human Resources and the Leadership of Patient Access.
Mentors and develops current department staff and aides System Manager in management succession planning
Minimum Qualifications
High School Diploma or GED (must provide proof at time of interview)
Three (3) years or more of experience in healthcare (Patient Access/registration/frontend Rev Cycle).
Two (2) years or more of supervisory experience
Knowledge of hospital Patient Access practices is
Knowledge of hospital specific Patient Access registration software is
Knowledge of Microsoft Office Suite is
Knowledge Skills and Abilities
Knowledge of hospital Patient Access practices
Knowledge of hospital specific Patient Access software
Knowledge of Microsoft Office Suite
Excellent verbal and written communication skills necessary to communicate with all levels of staff and a patient population composed of diverse cultures and age groups
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