Bookings Co-ordinator - Business Administration Apprenticeship
Bookings Co-ordinator - Business Administration Apprenticeship
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Job Description
Bookings Coordinator Level 3 Business Administration Apprenticeship JN Recruitment
About the Employer
We provide care and support for individuals with various diagnoses including autism learning difficulties attachment disorders selfharm challenging behaviours and more. Our residential care homes are specifically designed to cater to the needs of individuals offering a range of healthcare services and personcentred support.
About the role
Key details:
- Hours: Monday to Friday 8.30am to 4.30pm 37.5 hours per week
- Wage: 7.55 per hour
- Location: Suite 11 The Old Foundry Walsall WS1 3BZ
- Apprenticeship Standard:Level 3 Business Administration
- Duration: 16 months
Overview of the role
We are seeking a skilled and organised Bookings CoOrdinator to join our team. The ideal candidate will be responsible for managing organising and analysing our rotas. You will communicate with staff and home managers to ensure our homes are safely staffed.
Key Responsibilities:
- Oversee staffing rotas for 13 residential homes across the West Midlands
- Allocate and book shifts for support workers and senior support workers
- Ensure homes are safely staffed with correct staffing ratios to keep young people safe
- Be responsible for 4 to 5 of the 13 homes split into regions
- Ensure rotas are accurate and up to date
- Liaise with managers to discuss staffing needs
- Communicate effectively with staff and managers
The role also comes with the responsibility of being on call for the staffing of the homes. This is split with the team and rotated the shift pattern for on call is:
Example:
Monday & Tuesday Colleague 1
Wednesday & Thursday Colleague 2
Friday Saturday & Sunday Colleague 3
Apprenticeship Summary:
- You will work towards your Level 3 Business Administrator qualification across a total duration of 18 months!
- Training provider:LMP Group: online/remote learning no classroom or college day release
- An allocated tutor will support you throughout the apprenticeship!
About the Candidate
Skills & Personal Qualities Required:
- Excellent written and verbal communication skills
- Strong organisational skills
- Strong attention to detail
- Proficiency with Google Sheets & Microsoft Excel
- Ability to perform data entry accurately
- Confident telephone manner with a familiarity of phone etiquette in a professional setting
Qualifications Required:
- GCSE or equivalent English (Grade 4) essential
- GCSE or equivalent Maths (Grade 4) essential
Experience Required:
- Experience in a role which involved administrative tasks is desirable
Apprenticeship Overview
The role may involve working independently or as part of a team and will involve developing implementing maintaining and improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities.
- Milestone 1. The Organisation (Aims Values Policy)
- Milestone 2. IT Skills (Systems Record and document production Financial processes and Professionalism and productivity).
- Milestone 3. Communication (Verbal Digital Social Media Stakeholder Management Problem Solving Integrity and Productivity)
- Milestone 4. Continuous Improvement (Processes Coaching and Developing others Decision Making Quality and Responsibility).
- Milestone 5. Project Management (Project Lifecycle business fundamentals: Finance Change PESTLE leading a project).
- Milestone 6. Preparation for End Point Assessment
Next steps & Preemployment checks
- (Permitting youre eligible for the role) Please expect to receive contact from our LMP Education Recruitment team to discuss your application further.
- Additionally please be aware that upon a successful offer of employment DBS checks and references will be obtained as part of your enrolment.
#LMPEducation
Employment Type
Trainee
