Slot/Beverage Supervisor - Full Time - Shift Varies

As a Slot/Beverage Supervisor youll have the exciting opportunity to energize the slot floor beverage and EVS operations! Your leadership will be key in providing fantastic guest experiences all while skillfully managing staffing and labor costs. Youll create schedules and supervise your team making realtime adjustments to ensure everything runs smoothly and every guest leaves delighted

ESSENTIAL FUNCTIONS:

• Monitors and manages the daily slot floor beverage & EVS operations including supervising all frontline personnel.
• Properly schedules employees to ensure that the highest levels of guest service are delivered while maintaining labor expenditures.
• Constantly monitors daily labor to volume metrics and makes staffing adjustments as necessary.
• Develops employees through training coaching empowerment evaluating performance recognition and administering disciplinary actions; motivates employees through leading by example creating a shared vision displaying integrity sound decisionmaking skills and being fair and consistent in the execution of his/her daily duties.
• Thorough and complete knowledge of all internal controls Illinois Gaming Board rules company regulations and policies including Controlling Alcohol Risks Effectively techniques and Currency Transaction Reporting laws. (MTL/CTR/W2G).
• Is able to generate and review all necessary paperwork for accuracy completeness and compliance.
• Thorough knowledge of various types of slot machines their functions malfunctions and payout schedules.
• Observes verifiers supervises and countersigns all handpaid jackpots.
• Oversees all jackpots ticket fills identifies attempts to cheat or damage slot machines and irregularities.
• Thorough and complete knowledge of all beverage dispensing systems and point of sale accounting systems; maintains appropriate/accurate inventories of liquor and supplies and accurate food beverage cost controls.
• Maintains a comfortable clean organized and safe environment for internal and external guests; consistently displays an attentive upbeat and enthusiastic attitude
• Fosters a culture of fun excitement and highenergy while prioritizing service to differentiate service by tier.
• Provides fast flawless and exceptional service on a consistent basis; creates opportunities to talk to guests by promoting products and services anticipates needs and following up on requests.
• Individuals must be able to perform all technical functions of the slot host beverage and EVS employee requirements.
• Communicates and works well with support departments to achieve property and department goals and objectives.
• Acts as a role model to other employees and always presents oneself as a credit to Harrahs and encourages others to do the same.
• Adheres to all regulatory company and department policies and procedures.
• Completes all other duties as assigned.

QUALIFICATIONS:

• High school diploma or equivalent required.
• Must be proficient in Microsoft Office and Outlook.
• Strong and sincere guest services orientation; must possess leadership skills and have excellent verbal and written communication skills.
• Preferred experience includes but is not limited to strong knowledge of slot operations internal procedures abbreviations and codes.
• Knowledge of food service standards wine varietals and wine service.
• Creative selfmotivated and possess rudimentary scheduling skills.
• Able to foster teamwork as well as possess a sense of urgency in accomplishing tasks.
• Must be flexible in schedule to include nights Holidays and weekends.
• Internal candidates must meet Harrahs Joliet transfer eligibility requirements.

JOB DEMANDS:

• Must be able to lift up to 50 lbs. and carry objects weighing up to 50 lbs.
• Position requires 10% standing 5% sitting and 85% walking.
• Requires some pushing twisting climbing bending kneeling stooping and frequent reaching above and below shoulders.
• Must be able to respond to touch speech smell aural and visual cues.
• Must be able to work in areas containing high noise levels bright lights and dust.
• Must be able to work in a fastpaced environment involving constant internal and external customer contact.
• Must be able to maneuver to all areas of the casino.
• Must be able to walk and be on feet for long periods of time.
• Auditory range must include immediate environment clear vision for near and medium distances as well as good peripheral vision.

Compensation & Benefits:

• $58$60k Annually
• Employment Type Full Time.

Benefits Package:

• Comprehensive Medical Dental and Vision Insurance to support your health and wellbeing
• Life and Disability Insurance to provide financial security in unexpected situations
• 401(k) retirement plan to help you save for the future.
• Generous Paid Time Off (PTO) policy to ensure a worklife balance and time for personal needs
• Education Assistance program to support your professional development and continuous learning
• Exclusive Team Member Discounts as a recognition of your valuable contribution to the team

Shift Details

• Friday Sunday 6:30 pm 2:30 am Monday Tuesday 5:00 pm1:30 am
• Friday Tuesday 4:00 pm 12:30 am

Please note that the schedule may vary based on the operational requirements of the business so flexibility is essential.

Disclaimer:

This is not necessarily an exhaustive list of all responsibilities skills duties requirements efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies changes in personnel workload rush jobs or technical developments).

Caesars Entertainment Inc. is committed to being an Equal Opportunity Employer. In accordance with the Americans with Disabilities Act Caesars may provide reasonable accommodations to qualified individuals and encourage both prospective and current employees to discuss potential accommodations with the employer.

The ethos of our Caesars family is guided by our Mission Vision and Values. We take immense pride in embodying these values: Together We Win All In On Service and Blaze the Trail each and every day. Our mission is to Create the Extraordinary. Our vision focuses on Creating spectacular worlds that immerse inspire and connect you. We do not perform magic; we create it with excellence. #WeAreCaesars. Should you wish to contribute to the creation of magic we invite you to explore our dynamic and distinctive career opportunities.

As part of the onboarding process for new hires candidates must obtain an Illinois gaming license and undergo a comprehensive background check. Furthermore preemployment drug testing is compulsory for certain positions. Caesars Entertainment Inc is dedicated to equal opportunity and does not discriminate against employees or applicants based on race color national origin sex age over 40 religion disability sexual orientation gender identity or expression veteran status marital status or any other characteristic