Supervisor Physician Referral and Triage - Coastal Cardiology
Supervisor Physician Referral and Triage - Coastal Cardiology
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Salary Not Disclosed
1 Vacancy
Job Description
Thank you for considering a career at Roper St. Francis Healthcare!
Scheduled Weekly Hours:
40Work Shift:
Days (United States of America)Schedule: MondayFriday; 8:00 AM 5:00 PM Exempt
Addresses Rotates to the below office locations
1033 St. Andrews Blvd. Charleston SC 29407;
2093 Henry Tecklenburg Suite 307 Charleston SC 29414;
897 Von Kolnitz Rd. #101 Mt. Pleasant SC 29464;
3500 Hwy 17 North Mt. Pleasant SC 29466
S Live Oak Drive Suite 200 Moncks Corner SC 29461
Job Summary:
Critical to the effectiveness of Roper St. Francis Healthcares quality efforts and key to the commitment to providing an excellent patient experience Roper St. Francis Physicians Partners will provide a centralized referral/RN triage center to assist physicians and patients in accessing quality physicians and facilities. Responsible for supervising activities of the RSFH Contact Center related to the processing of referrals and clinical support. This position will also be responsible for patient triage via telephone in accordance with established protocols. Will lead the team of RNs who provide prescription refill support for physicians via EMR based on written protocols. Services offered include but are not limited to assisting patients and providers with appropriate referral coordination scheduling of appointments and providing healthcare related information. The supervisor interviews hires and trains team of referral specialist and RNs.
Minimum Qualifications:
Education and Experience: ASN or BSN from accredited nursing school; Registered nurse with an active license in the state of South Carolina.
Licensure/Certification: Currently licensed as a Registered Nurse in the state of South Carolina or holds a current compact/multistate license as a Registered Nurse in a recognized NCSBN Compact State and is not a permanent resident of SC. Must have a current American Heart Association BLS for Healthcare Provider Card.
Primary Source Verification (if applicable): Nursing SC Labor Licensing and Regulation (LLR): or compact RN state licensing board.
Knowledge/Skills:
Supports a team environment and attends departmental meetings. Consistently strives for the importance of patient safety and education of clinical staff. Competent in the use of Word Excel and other computer programs for care coordination reporting.
Other:
Requires the ability to act as a liaison between physicians practice manager and clinical staff. Able to prioritize competing priorities with an eye toward systemwide needs. Knowledge of various education options to recommend the best solution to gain performance outcomes. Demonstrates leadership competencies and skills for the position including excellent communication organizational skills customer service continuous quality improvement relationship development results orientation team building motivating employees performance management and decision making.
Roper St. Francis Healthcare is an equal opportunity employer.
Many of our opportunities reward* your hard work with:
- Comprehensive affordable medical dental and vision plans
- Prescription drug coverage
- Flexible spending accounts
- Life insurance w/AD&D
- Employer contributions to retirement savings plan when eligible
- Paid time off
- Educational Assistance
- And much more
*Benefits offerings vary according to employment status.
Department:
Coastal Cardiology RSFPP Specialty CareIt is our policy to abide by all Federal and State laws as well as the requirements of 41 CFR 601.4(a) 60300.5(a) and 60741.5(a). Accordingly all applicants will receive consideration for employment without regard to race color national origin religion sex sexual orientation gender identity age genetic information or protected veteran status and will not be discriminated against on the basis of disability. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process please contact The Talent Acquisition Team at .
Required Experience:
Manager
Employment Type
Full-Time
