Academic Support Specialist in the Program

Position Summary

The Academic Support Specialist will support admissions and student academic advising in the Program. The responsibilities include reviewing admission applications academic advising supporting retention efforts monitoring student progress overseeing selected courses in the online program and communicating with faculty and students. We are interested in qualified candidates who can contribute to diversity equity and inclusion through this role and are passionate about educating future library professionals. The Academic Support Specialist in the Program will work collaboratively with the Department Chair Program Manager LIS faculty and the programs Administrative Services Coordinator. This position reports to the Chair of the Research Methods and Information Science Department.

This is a nonbenefited position not to exceed 1000 hours in a calendar year.

Knowledge Skills and Abilities

• Excellent communication skills to effectively communicate with students faculty adjunct instructors staff administration and 2U staff
• Demonstrated familiarity and experience with fully online programs and the needs of remote students
• Demonstrated interest and knowledge of academic advising and student success
• Experience working with diverse communities
• Proven ability to prioritize tasks plan work within larger contexts of program goals and work independently.

Responsibilities

• Support the program in alignment with the mission of the college and in alignment with the accreditation requirements
• Participate in application review in collaboration with the MCE Office of Admissions
• Advise 5060 online students in the program
  • Assist the students with completing and submitting the Coursework Plan
  • Advise students on the course selection
  • Monitor student progress and address student concerns
  • Provide career guidance and advice on professional development
  • Approve programrelated documentation
  • Review coursework plans graduation requirements and Portfolios
  • Refer students to appropriate University resources
• Provide additional support for students who are at retention risk
• Participate in regular and asneeded meetings with 2U staff and the Programs Leadership team
• Participate in program overview webinars and admitted student webinars
• Serve as a course lead for four online courses
• Communicate with the Department Chair Program Manager and LIS faculty

Required Qualifications

• Bachelors degree
• Two years of professional experience in libraries archives or other cultural heritage or information organizations.

Preferred Qualifications

• A Masters degree in library and information science
• Prior experience in academic remote advising
• Prior experience in teaching online courses
• Experience working within a university setting
• Professional history of managing people or projects
• Expertise in culturally and linguistically diverse education and social justice.

Work Schedule

• Average of 20 hours per week

Working Environment

• Standard office environment or remote work
• Noise level is quiet to moderate.

Physical Activities

• Ability to sit or stand in front of a computer for an extended period of time.

Application Deadline

For best consideration please submit your application materials by 4:00 p.m. (MST) on June 4th 2025.

Special Instructions

Candidates must apply online through to be considered. Only applications submitted online will be accepted.

Hourly Range

The hourly pay range for this position is $26.00 $29.00.

The University of Denver has provided a compensation range that represents its good faith estimate of what the University may pay for the position at the time of posting. The University may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on factors such as the qualifications of the selected candidate departmental budget availability internal salary equity considerations and available market information but not based on a candidates sex or any other protected status.

Benefits

TheUniversity of Denveroffers some benefits for nonbenefited employees. The University of Denver is a private institution that empowers students who want to make a difference. Learn more about theUniversity of Denver.

Please include the following documents with your application:

1. Resume

2. Cover Letter

The University of Denver is an equal opportunity employer. The University of Denver prohibits discrimination on the basis of race color national origin age (40 years and over in the employment context) religion disability sexual orientation gender identity gender expression genetic information marital status veterans status and any other class of individuals protected from discrimination under federal state or local law regulation or ordinance in any of the universitys educational programs and activities and in the employment (including application for employment) and admissions (including application for admission) context as required by Title IX of the Education Amendments of 1972; Title III of the Americans with Disabilities Act of 1990 as amended in 2008; Section 504 of the Rehabilitation Act of 1973; Title VI and VII of the Civil Rights Act of 1964; the Age Discrimination Act of 1975; the Age Discrimination in Employment Act of 1967; and any other federal state and local laws regulations or ordinances that prohibit discrimination harassment and/or retaliation. For the universitys complete NonDiscrimination Statement please see nondiscriminationstatement.

All offers of employment are contingent upon satisfactory completion of a criminal history background check.