DescriptionThe Discharge Coordinator is responsible for assisting Social Workers and Counselors with Discharge Planning clerical/administrative duties and responsibilities that include making phone calls faxing emailing scheduling appointments for patients transportation arrangements completion of forms with patients/families. This position falls under the Director of Social Services; however task assignments may be made by social workers and counselors with oversight by Director of Social Services. This is not necessarily an exhaustive list of all responsibilities skills duties requirements efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies changes in personnel workload rush jobs or technological development).
Responsibilities- OPERATIONS AND PERFORMANCE MANAGEMENT
- Call providers or agencies to schedule intake appointment or follow up appointments for discharged patients
- Schedule any transportation needs for the discharged patients
- Complete any application paperwork. (nursing home facility social security Medicaid)
- Send complete referral packets to providers for potential placement options
- Follow up on referrals/faxed packets to all facilities and Nursing Homes.
- Send History and Physical (Psych Eval) and Discharge Summary within 24 hours to Next Level of Care
- Complete all required documents and send this and H&P (Psychiatric Evaluation) and Discharge Summary to the Next Level of Care
- Attend treatment team meetings if indicated to gather information for discharge planning purposes.
- Complete LOCET and PASRR for nursing home referrals and submit it to appropriate entity when indicated. Follow up on status of these documents
- Coordinate and arrange for ordering DME equipment that has been ordered for patients who are discharging
- DOCUMENTATION
- Document all actions and contacts in EPIC i.e. appointments faxing phone calls etc.
- Document in Notes Section that all information including H&P and Discharge Summary has been sent to the Next Level of Care within 24 hours of discharge
- Document all appointment information including who time and date of the appointments and address and phone number of the appointment person or facility
- Place all paper forms in the Patient chart so that they can be scanned into the EMR
- COMMUNICATION PARTNERSHIP AND COLLABORATION
- Contact family or talk with patient to get Release of Information signed for after care appointments
- Communicate with Social Services and keep them informed regarding any placement information
- Assist Social Services with other duties as assigned within your scope of practice
- OTHER DUTIES
Qualifications- Bachelors Degree
- Very good organizational/prioritization skills ability to multitask and work fast; ability to work well with others; excellent oral and written communication skills. Must be computer literate and have ability to learn and navigate and document in electronic medical records.
Required Experience:
IC