Senior Account Specialist
Senior Account Specialist
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$ 83500 - 129500
1 Vacancy
Job Description
Job Classification:
Sales SalesPrudential has an exciting leadership opportunity for a dynamic resultsoriented individual. The Customer Onboarding organization plays a critical role working with internal and external partners to facilitate the management of life insurance applications.
As an associate manager you will be responsible for the daytoday operations of a multifunctional account representative team supporting distribution partners with inquiries and resolution on new business applications. In this leadership role you will gain exposure to life new business processes our multiple distribution sources and leadership experience with Prudential a world leader in financial services.
The current employee work arrangement for this position is Hybrid and requires your onsite presence on a reoccurring basis as determined by your business. Strong preference for this role to be in the Jacksonville office. Minneapolis location may be considered.
What you can expect:
- Directly supervise a team of 1015 employees
- Responsible for all aspects of coaching staff development and engagement and performance management
- Responsible for daily workflow coordination to ensure overall service levels production and quality standards are met in conjunction with peer leaders
- Develop annual performance objectives for staff monitor achievement of goals and adjust as needed
- Recognize recommend and drive operational improvements
- Responsible for the daytoday adherence of organizational policies and procedures
- Demonstrate ownership urgency and responsiveness in assisting producers (Brokerage General Agency Staff Financial Advisors etc.) and internal sales team with servicerelated requests via telephone and email
- Lead team and department meetings
- Support Internal distribution teams while managing and maintaining relationships with our external sales partners
What youll need:
- Strong relationship management skills with experience in leadership and 3 years in a customer service driven industry or life insurance industry preferred
- Ability to work with a team to consistently exceed deliverables in a highvolume production environment
- Strong interpersonal time management and organization skills as well as excellent verbal and written communication skills
- Strong critical thinking problem solving decision making and analytical skills
- Success in developing others and a strong focus on talent
- Demonstrated leadership and personnel management skills
- Ability to prioritize and change directions quickly
- Ability to build relationships foster teamwork and support evaluate and drive change across departments in support of meeting organizational objectives
Itd be a plus if you have:
- Bachelors degree
What we offer you:
Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $83500.00 to $129500.00. Specific pricing for the role may vary within the above range based on many factors including geographic location candidate experience and skills.Market competitive base salaries with a yearly bonus potential at every level.
Medical dental vision life insurance disability insurance Paid Time Off (PTO) and leave of absences such as parental and military leave.
401(k) plan with company match (up to 4%).
Companyfunded pension plan.
Wellness Programs including up to $1600 a year for reimbursement of items purchased to support personal wellbeing needs.
Work/Life Resources to help support topics such as parenting housing senior care finances pets legal matters education emotional and mental health and career development.
Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.
Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period) after one year of service.
Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program whereby an award if any depends on various factors including without limitation individual and organizational performance. To find out more about our Total Rewards package visit Work Life Balance Prudential Careers. Some of the above benefits may not apply to parttime employees scheduled to work less than 20 hours per week.
Prudential Financial Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.
Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion national origin ancestry sex sexual orientation gender identity national origin genetics disability marital status age veteran status domestic partner status medical condition or any other characteristic protected by law.
If you need an accommodation to complete the application process please email .
If you are experiencing a technical issue with your application or an assessment please email to request assistance.
Required Experience:
Senior IC
Employment Type
Full-Time
