Junior Technical Account Manager

The Bridge team is seeking a Junior Technical Account Manager who will be responsible for supporting technical strategies that will drive client satisfaction and campaign performance. This Junior TAM role will provide technical support for client campaigns working with internal stakeholders to optimize and troubleshoot; propose solutions to opportunities presented while bridging the gap between customers and support teams to solve customer needs advocate for customers and provide solutions and manage the completion of all client requests.

Essential Responsibilities:

• Analyze customers needs and suggest upgrades or additional features to meet their requirements as it relates to client campaigns
• Communicate and collaborate with internal teams regarding campaign delivery data pertinent to client and business goals
• Efficiently managing client Insertion Order data within our sales tools
• Development of client audience creation request submissions within our system
• Support and advocate on daytoday inquiries and requests to improve efficiency and value in the use of Bridges platform
• Provide product department/developers with customers feedback to help identify potential new features or products
• Work with the product team to ensure that proprietary platform development aligns with client requests and requirements
• Serve as a trusted technical advisor for our clients and help them achieve strong technical use of the Bridges products and platform
• Ensure proper internal tools are utilized for the lifecycle of campaigns from flawless launch through timely billing
• Become the subject matter expert on the Bridge platform and services in order to train consult and field questions from our customers
• Advocate for the needs of our customers and raise critical customer concerns internally and mobilize resources to resolve issues; monitor product usage and provide actionable insights and recommendations on opportunities for improvement
• Understand the needs growth opportunities and pain points of specific accounts and partner with sales product and operations to recommend solutions to spur account growth

Desired Skills Education and Experience:

• Bachelors degree ideally in Business Management Marketing or similar field
• At least 2 years of relevant experience in digital marketing with an agency brand and/or top online publisher required
• Highly proficient in Excel; familiarity with JIRA and Google Analytics
• Excellent time management and project planning skills
• Proven track record of managing multiple projects simultaneously
• A critical thinker with toplevel problemsolving skills
• Able to analyze data and provide insights

This is a remote/workfrom home role with a salary range of $60700$67000 per year.

What BRIDGE offers you:

• An opportunity to work with and directly impact our organizations growth and revenue
• An opportunity to work with the latest technology
• Professional growth and development
• Competitive salary and compensation structure and benefits
• An enjoyable and evolving culture in a forwardthinking company

Bridge is the peoplebased marketing platform that helps you rise above advertising complexity. We can connect you to your true buying audience. Because we already know your next customer.

While other companies merely sell data we sell knowledge. Weve created custom profiles for every one of the more than 250 million verified people in our platform and share insights nobody else has.

Bridge makes it easy to find your ideal customers and reach them anywhere. Facebook email desktop mobile connected TV wherever your buyer is we are too. We work with you every step of the way to optimize the performance of your campaign so you can make every ad dollar count.

Since our founding in 2010 Fortune 500 companies leading agencies and fastgrowing entrepreneurial businesses have trusted Bridge to build realworld custom audiences and hyperengaged campaigns across all platforms.

All qualified applicants will receive consideration for employment without regard to race color creed religion gender age sexual orientation gender identity national origin disability protected veteran status or any other characteristic protected by state federal or local law.

The duties listed above may not be inclusive of all assigned duties responsibilities or aspects of the job described and may be amended at anytime at the sole discretion of the Employer. This job posting is not necessarily reflective of actual compensation that may be earned nor a promise of any specific pay for any specific employee which is always dependent on actual experience education and other factors.

Applicants have rights under Federal Employment Laws. BRIDGE participates in EVerify is covered under the FMLA and the EPPA and complies with EEOC standards.